# Ramon Martinez

Ramon Martinez is a remote worker on Himalayas, Social Media Reviewer at Alorica Inc., based in United States.

Source: https://himalayas.app/@ramonmartinez

```text
Bilingual corrections professional with a passion for customer service.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Job categories | Security Officer, Customer Service |
| Skills | Self motivated, Security, Microsoft Office, Interpersonal Skills, High Accuracy, Attention To Detail, Highly Organized, Communication Skills |

## What I'm looking for

```text
I am looking for a role that challenges me and allows me to utilize my extensive experience in corrections and customer service.
```

## About

```text
I am a motivated and hardworking individual with 19 years of experience in the corrections field. My career has been dedicated to ensuring safety and humane management of prisoners while also focusing on rehabilitation programs. I have developed strong communication and interpersonal skills, which have allowed me to effectively interact with diverse populations.

In my recent role as a Social Media Reviewer at Alorica Inc., I have honed my customer service skills by reviewing and moderating user-generated content. This position has further strengthened my ability to maintain relationships with audiences and resolve disputes effectively. I am always eager to take on new challenges and work in environments that allow me to utilize my skills and passion for delivering exceptional service.
```

## Experience

### Social Media Reviewer (current)

[Alorica Inc.](https://himalayas.app/companies/alorica). Jul 2021 - Present

```text
Responsible for reviewing and moderating user-generated content across various platforms, ensuring compliance with community standards while maintaining positive audience relations.
```

Skills: Teamwork, Content-Moderation, Customer-Service, Problem-Solving, Communication-Skills

### Security Guard

Paragon Systems. Nov 2019 - Jan 2021

```text
Investigated disturbances at federal buildings, wrote reports, and interacted with guests to resolve disputes, ensuring a safe environment.
```

Skills: Conflict-Resolution, Customer-Service, Investigation

### Corrections Officer

CoreCivic. Feb 2001 - Nov 2019

```text
Managed the safe and humane treatment of prisoners, facilitated rehabilitation programs, and ensured security protocols were followed.
```

Skills: Security-Protocols

## Tech stack

- Gmail

To contact Ramon, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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