# Rakmi Oussama

Rakmi Oussama is a remote worker on Himalayas, Pricing Group Manager at Arrow Electronics, based in Morocco.

Source: https://himalayas.app/@rakmioussama

```text
Pricing Group Manager at Arrow Electronics, leading EMEA semiconductor pricing and contributing to a 4.1% gross margin improvement.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Morocco |
| Authorized to work in | Morocco |
| Salary expectations | 60k+ USD |
| Job categories | Pricing Group Manager, Commercial Strategy Manager, Operations Manager |
| Skills | Strategic Pricing, Electronic Components Distribution, Commercial Strategy, Pricing Optimization, Margin Optimization, Quote Management, Supplier Collaboration, Market Analysis, Business Analytics, B2B Operations, Procurement, Order Management, Performance Management, Workforce Planning, Process Improvement |
| LinkedIn | https://linkedin.com/in/oussama-rakmi-a39674225 |

## About

```text
At Arrow Electronics – Global Components, I lead a team of 10 Pricing Specialists supporting semiconductor pricing across EMEA. We manage approximately 44,000 customer quotations per month, balancing competitiveness, profitability, and customer responsiveness.

I contributed to a 4.1% improvement in gross margin through pricing optimization initiatives and commercial discipline. I also analyze market trends and supplier positioning to support commercial decisions, working with Sales, Product Managers, and supplier teams.

Before Arrow Electronics, I was a Team Manager at TELUS INTERNATIONAL and MAJOREL, supporting B2B service delivery and customer service operations. I’m currently pursuing a Bachelor of Science in Data Science at University of the People.
```

## Experience

### Pricing Group Manager (current)

[Arrow Electronics](https://himalayas.app/companies/arrow-electronics-inc). Jul 2025 - Present

```text
Lead a team of 10 Pricing Specialists supporting semiconductor pricing activities across EMEA. Manage approximately 44,000 customer quotations per month while balancing competitiveness, profitability, and customer responsiveness.
```

Skills: Strategic-Pricing, Commercial-Strategy, Electronic-Components-Distribution, Team-Leadership, Margin-Optimization, Quote-Management, Supplier-Collaboration, Business-Analytics, Market-Analysis, Stakeholder-Management, Cross-functional-Leadership, B2B-Operations, Process-Improvement, Performance-Management, Sales-Enablement, Operational-Excellence

### Team Manager

[Telus International](https://himalayas.app/companies/telus-international-ai-inc). Jan 2023 - Jul 2025

```text
Led multidisciplinary teams supporting B2B service delivery operations for international business customers. Managed technicians responsible for installation, activation, and support of security systems and technology solutions for commercial clients.
```

Skills: Team-Leadership, B2B-Operations, Supplier-Coordination, Procurement, Order-Management, Service-Delivery, KPI-Management, Workforce-Planning, Productivity, Quality-Performance, Operational-Efficiency, Coaching, Performance-Management, Continuous-Improvement

### Team Manager

[Majorel](https://himalayas.app/companies/majorel). Jan 2017 - Jan 2023

```text
Managed customer service operations and team performance within an international business environment. Delivered coaching, mentoring, and employee development programs to improve performance and engagement.
```

Skills: Customer-Service, Team-Management, Coaching, Mentorship, Employee-Development, Service-Level-Agreements, Quality-Standards, Operational-Excellence, Customer-Satisfaction

## Education

### University of the People

Bachelor of Science, Data Science. 2025 - Present

```text
Bachelor of Science in Data Science, currently in progress at University of the People (Online), expected completion in the future.
```

### Hassan II University

Bachelor of Arts, English Studies. 2015 - 2018

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Bachelor of Arts in English Studies (Literature) from Hassan II University, Morocco, from 2015 to 2018.
```

## Tech stack

- Microsoft Excel
- Microsoft Power BI
- SAP
- Microsoft Word
- Microsoft PowerPoint

To contact Rakmi, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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