# Radhika User

Radhika User is a remote worker on Himalayas, IT Application Owner at Deutsche Bank, based in India.

Source: https://himalayas.app/@radhikauser11

```text
IT Application Owner at Deutsche Bank delivering banking technology modernization, governance, and 20+ major releases.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 3992k+ INR |
| Job categories | IT Application Owner, Application Analyst, IT Service Management Lead |
| Skills | Application Ownership, Application Lifecycle Management, Technology Governance, Technology Risk Management, IT Compliance, IT Service Management, Incident Management, Change Management, Problem Management, Release Management, ITIL, SDLC, Agile, Oracle, Exadata Cloud@Customer (ExaCC) |

## About

```text
At Deutsche Bank, I own end-to-end technology delivery and governance for critical banking applications across the UK, Switzerland, Luxembourg, and APAC. I delivered 20+ major releases and led modernization work including Oracle migrations, Java and middleware upgrades, and WebSSO-to-EIDP migration.

I also manage application technology risk and compliance, including audit remediation and control requirements. Earlier at Accenture and Wipro Technologies, I worked across IT service management, incident and change processes, application support, testing, and automation.
```

## Experience

### IT Application Owner (current)

[Deutsche Bank](https://himalayas.app/companies/deutsche-bank). Oct 2021 - Present

```text
Owns end-to-end technology governance and delivery for critical banking applications across the UK, Switzerland, Luxembourg, and APAC. Led technology modernization including Oracle 19c migrations, EXACC migration, Java upgrades, middleware upgrades, Control-M upgrades, and WebSSO-to-EIDP migration.
```

Skills: Oracle, EXACC, Java, Middleware, Control-M, SSO, EIDP, RACER, ISC, Threat-Assessment, TIGGS, ACM, SDLC, CyberArk, DMARC, Disaster-Recovery, Data-Centre-Migration, OS-Remediation, Risk-Management, Compliance

### Assistant Manager

[Accenture](https://himalayas.app/companies/accenture). Oct 2019 - Oct 2021

```text
Prepared daily, weekly, and monthly reports tracking service levels agreed contractually with clients. Worked with Incident, Change, and Monitoring teams to find gaps and highlight them to senior management.
```

Skills: Incident-Management, Change-Management, Monitoring, SLA, KPIs, CSAT, Process-documentation, Automation, Reporting, Operations-Management

### Senior Project Engineer

[Wipro Technologies](https://himalayas.app/companies/wipro-limited). Aug 2012 - Sep 2019

```text
Reviewed and recommended ITIL process improvements and kept application process documentation up to date. Supported testing and QA of new and existing items under development or consideration.
```

Skills: ITIL, Incident-Management, Change-Management, Remedy, Agile, Scrum, SSIS, SQL, PowerShell, Linux, Testing, QA, CAB, PIR, Knowledge-Management, SharePoint

## Education

### Birla Institute of Technology and Science, Pilani

M.Tech, Software Engineering. 2012 - 2016. Grade: CGPA 6.52

```text
Pursued M.Tech in Software Engineering with a CGPA of 6.52.
```

### Hemwati Nandan Bahuguna Garhwal University

B.C.A., Computer Applications. 2009 - 2012. Grade: 80%

```text
Completed B.C.A. with 80% marks.
```

### ISC Board, Dehradun

12th Standard (ISC), General. 2007 - Present. Grade: 69%

```text
Completed 12th Standard (ISC) with 69% marks.
```

### ICSE Board, Dehradun

10th Standard (ICSE), General. 2005 - Present. Grade: 80%

```text
Completed 10th Standard (ICSE) with 80% marks.
```

## Tech stack

- Microsoft Azure
- Oracle
- Visual Studio
- Java
- C#
- PowerShell
- Linux
- SQL
- Middleware
- HTML

To contact Radhika, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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