# raah User

raah User is a remote worker on Himalayas, Back Office Administrative Assistant at Atlantis, based in Brazil.

Source: https://himalayas.app/@raahuser

```text
Loan representative providing customer service, loan simulations, negotiations, and application follow-up with partner banks.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Brazil |
| Authorized to work in | Brazil |
| Salary expectations | 20k+ BRL |
| Job categories | Loan Representative, Technical Support Specialist, Administrative Assistant, Customer Service |
| Skills | Loan Simulation, Loan Negotiation, Loan Processing, Customer Service, Technical Support, Router Configuration, ONU Configuration, DMZ Configurations, Port Configuration, IP Addresses, Wi Fi Configuration, Software Activation, Ticketing Systems, Administrative Procedures, Spreadsheet Management |

## About

```text
As a Loan Representative, I assist customers with loan simulations and negotiations, register applications in the system, and follow up on requests with partner banks.

At Atlantis, I supported the sales team with customer registration and proposal approvals. I also organized spreadsheets and sent contracts.

At RMR Teleinformática, I provided support by telephone, WhatsApp, and chat, including configuring routers, ONUs, and Wi-Fi settings. I used a ticketing system to handle technical support.

Earlier, I supported administrative routines at Hospital CEMA Especializado Ltda and customer service and store operations at Kallan Calçados Ltda. I’ve also worked with spreadsheets, Microsoft Excel and Word, ERP, IXC, and 3CX.
```

## Experience

### Back Office Administrative Assistant

Atlantis. Feb 2026 - Mar 2026

```text
Handled customer registration, supported sales team, and processed proposal approvals. Organized spreadsheets, sent contracts, and assisted in client prospecting.
```

Skills: Customer-Registration, Sales-Support, Project-Approval, Spreadsheets, Contract-Management, Client-Prospecting

### Technical Support

RMR Teleinformática. Jul 2023 - Feb 2026

```text
Provided technical support via telephone, WhatsApp, and chat. Configured routers, ONUs, DMZ, ports, IP, Wi-Fi channels, and activated applications using a ticketing system.
```

Skills: Technical-Support, Router-Configuration, ONU, DMZ, Port, WiFi, Ticketing-Systems, Customer-Service

### Store Assistant

Kallan Calçados Ltda. May 2023 - Jun 2023

```text
Provided customer service, maintained store organization, managed inventory, and replenished products.
```

Skills: Customer-Service, Store-Organization, Inventory-Management, Replenishment

### Administrative Apprentice

Hospital CEMA Especializado Ltda. May 2022 - Mar 2023

```text
Controlled inventory, replenished materials, organized sectors, and updated spreadsheets. Sent equipment for maintenance.
```

Skills: Inventory-Control, Material-Consumption-Replenishment, Spreadsheets, Organization, Equipment-Maintenance

### Loan Representative

Current

```text
Provided customer service, loan simulation, negotiation, and system registration. Consulted with partner banks and followed up on requests.
```

Skills: Customer-Service, Loan-Simulation, Negotiation, Registration-Systems, Banking

## Education

### E.E. Sapopemba

High School Diploma, General Studies

```text
Completed high school at E.E. Sapopemba in São Paulo, Brazil, in 2021.
```

## Tech stack

- 3CX
- Microsoft Excel
- Microsoft Word

To contact raah, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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