# Pulkit Shukla

Pulkit Shukla is a remote worker on Himalayas, Graphic Designer at Freelance, based in India.

Source: https://himalayas.app/@pulkitshukla

```text
Experienced education SME and customer support professional skilled in biology.
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| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | India |
| Authorized to work in | India |
| Job categories | Senior Subject Matter Expert, Educational Tutor, Senior Subject Matter Expert, Customer Support, Operations Executive, Pharmacist, Graphic Designer, Event Manager, Actor Model, QA Tester, Travel Consultant, Instructional Designer, IT Subject Matter Expert, Aerospace Subject Matter Expert, Subject Matter Expert In Business Management Systems, Subject Matter Expert In Processing, Domain Expert, Product Expert |
| Skills | Biology, Chemistry, Tutoring, Subject Matter Expertise, Pharmacy, Customer Support, CRM, Freshdesk, Slack, Shopify, QA Testing, Graphic Design, Event Management, KYC, Problem Solving, Teamwork, Counseling |

## What I'm looking for

```text
I'm seeking roles that leverage my biology/chemistry SME and tutoring experience—ideally in edtech or customer-facing operations—within collaborative teams that value impact, learning, and growth.
```

## About

```text
I am a Subject Matter Expert in biology and chemistry with a background in pharmacy and practical classroom instruction. I combine subject mastery with hands-on teaching to strengthen student comprehension and confidence.

I have held Senior SME roles and worked with tutoring and edtech platforms, creating HOTS questions and teaching AP-level biology and chemistry. I was recognized as Best Teacher at Filo and have supported college-level students preparing for competitive exams.

Beyond instruction, I have operational and customer-facing experience including QA and app testing, CRM-based customer support, itinerary planning, and roles in event management and freelance graphic design. I am familiar with tools such as Freshdesk, Slack and Shopify and have handled complex client issues and bookings for travel services.

I am collaborative, solution-oriented and comfortable managing multiple projects and client groups simultaneously. I seek opportunities where I can apply my teaching expertise, problem-solving skills and operational experience to help learners and customers achieve measurable outcomes.
```

## Experience

### Graphic Designer

Freelance. Jan 2023 - Present

```text
Delivered graphic design projects for companies and individual clients via Fiverr, Upwork, and Freelancer, improving client branding and meeting deadlines.
```

Skills: Graphic-Design, Adobe-Illustrator, Branding, Layout, Client-Communication, Photoshop, InDesign

## Education

### SMGI, SMGI

Bachelor of Science, Biology

```text
Completed a Bachelor of Science in Biology, graduated May 2023.
```

### SMGI, SMGI

Doctor of Pharmacy, Pharmacy

```text
Completed a Doctor of Pharmacy degree, graduated May 2020.
```

## Tech stack

- Shopify
- Gmail
- FreshDesk

To contact Pulkit, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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