# Promising ujene

Promising ujene is a remote worker on Himalayas, Customer Support & Operations Assistant at BeBlack Tech Hub, based in Nigeria.

Source: https://himalayas.app/@promisingujene1

```text
Business Support & Operations professional helping small businesses stay organized, keep work moving, and improve the processes behind their operation
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 30k+ USD |
| Job categories | Operations Associate, Executive Assistant, eCommerce Operations Manager, Marketing Associate, Operations Coordinator, Administrative Assistant |
| Skills | Operations Coordination, Logistics Coordination, Customer Support, Order Processing, Inventory Management, Documentation And Records Management, Vendor coordination, Process documentation, Process Mapping, Process Analysis, SOP Documentation, Root Cause Analysis, Process Improvement, Administrative Support, Stakeholder Communication |

## What I'm looking for

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I’m looking for remote opportunities where I can support a business across operations, administration, systems, and marketing while continuing to grow into a well-rounded business support professional.
```

## About

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I provide business support and operations assistance to small businesses and founder-led teams that need reliable support across their day-to-day operations.

My experience spans administrative support, operations coordination, process and workflow management, documentation, research, customer and vendor communication, inventory and logistics support, and marketing-related tasks. I’m comfortable working across different areas of a business rather than being limited to one function.

I can support with tasks such as organizing information and records, coordinating vendors and clients, maintaining spreadsheets and trackers, documenting processes and creating SOPs, following up on operational tasks, improving existing workflows, supporting e-commerce operations, assisting with customer communication, and handling marketing and email-related work when needed.

I’m particularly interested in working with small businesses where things move quickly and where having someone who can understand the bigger picture, take ownership of tasks, and bring structure to day-to-day work is valuable.

My approach is practical and detail-oriented: understand how something currently works, identify where things are getting stuck or becoming unnecessarily complicated, and help create a clearer and more reliable way of working.

I’m looking for remote opportunities where I can support a business across operations, administration, systems, and marketing while continuing to grow into a well-rounded business support professional.
```

## Experience

### Customer Support & Operations Assistant

BeBlack Tech Hub. Sep 2024 - Jul 2026

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Managed customer inquiries and provided front-desk support. Coordinated inventory, processed orders, and liaised with logistics and technicians to ensure timely delivery and service.
```

Skills: Customer-Support, Inventory-Management, Order-Processing, Logistics-Coordination, Vendor-coordination, Administrative-Support, Data-Accuracy, Stakeholder-Communication

### Personal Assistant to Events Manager

SuperBooking Events. May 2021 - Jul 2024

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Supported event planning by documenting client requirements, researching vendors, and coordinating logistics. Assisted the Events Manager with administrative tasks from client briefing through event preparation.
```

Skills: Event-Planning, Documentation, Vendor-coordination, Stakeholder-Communication, Administrative-Support

### Executive Assistant | Operations Support

Omo-boy International. Apr 2017 - Oct 2019

```text
Maintained client documentation, coordinated schedules, and liaised with logistics personnel and port authorities. Supported banking and administrative activities.
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Skills: Documentation, Scheduling, Logistics-Coordination, Administrative-Support, Stakeholder-Communication

## Education

### University of Uyo

Bachelor of Arts, Communication Arts

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Bachelor of Arts in Communication Arts from the University of Uyo, completed in 2024.
```

## Tech stack

- Shopify
- ConvertKit
- Intercom
- Figma
- Slack
- Zendesk
- HubSpot
- Google Workspace
- Asana
- Notion
- ClickUp
- Google Sheets
- Microsoft Excel
- Zoom
- Zapier
- Canva
- Airtable
- Whimsical
- Klaviyo
- Go High Level
- Gorgias
- Zoho CRM
- Make

To contact Promising, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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