# Promise Archibong

Promise Archibong is a remote worker on Himalayas, Manager at Zarus Media LTD, based in Nigeria.

Source: https://himalayas.app/@promisearchibong

```text
Retail operations manager at Zarus Media LTD. who handled gadget enquiries, sales support, and day-to-day outlet operations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 57k+ USD |
| Job categories | Customer Service, Administrative Assistant, Operations Assistant |
| Skills | Retail Operations, Customer Service, Customer Relationship Management, Business Administration, Administrative Support, Front Desk Operations, Sales Support, Customer enquiries handling, Customer Needs Assessment, Product Information, Telecommunications, Hospitality Operations, Records Management, Operational Coordination, Complaint Resolution |

## What I'm looking for

```text
I'm interested in business operations, customer relations, administration, real estate, and technology-driven businesses, where I can support daily operations and take on increasing responsibility.
```

## About

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At Zarus Media LTD., I managed day-to-day activities in a gadget retail environment, supporting customer service, product enquiries, sales-related activities, and general operations. I helped customers understand available products and find suitable purchasing options.

As a Front Desk Officer at HOME WOOD HOTEL & SUITE, I handled guest enquiries and supported front-desk administration, records, and coordination of guest requests. I also worked as a Customer Care Representative at MTN NIGERIA, sharing product and service information and directing issues to the appropriate support channel.

I'm pursuing a B.Sc. in Business Administration at IMO STATE UNIVERSITY (IMSU) and hold a Diploma in Computer Operations from ABRAHAM MOORE INSTITUTE OF COMPUTER TECHNOLOGY. My experience spans retail, telecommunications, and hospitality, with an interest in business operations, customer relations, administration, real estate, and technology-driven businesses.
```

## Experience

### Manager

Zarus Media LTD. Jan 2024 - Jan 2026

```text
Managed day-to-day activities in a gadget retail environment, supporting customer service, product enquiries, sales activities, and general business operations. Engaged directly with customers to understand needs and guide purchasing decisions.
```

Skills: Retail-Operations, Customer-Service, Sales-Support, Business-Administration, Product-Knowledge, Client-Relations, Operations-Management

### Front Desk Officer

Home Wood Hotel & Suite. Jan 2023 - Jan 2024

```text
Served as initial point of contact for guests, creating a professional and welcoming experience. Handled guest enquiries, supported front-desk administrative activities, and coordinated with hotel personnel for guest requests.
```

Skills: Front-Desk-Operations, Guest-Relations, Customer-Service, Administration, Communication-Skills, Hospitality-Operations

### Customer Care Representative

[MTN Nigeria](https://himalayas.app/companies/mtn). Jan 2018 - Jan 2020

```text
Interacted with customers, responding to enquiries and providing assistance in a professional and customer-focused manner. Listened to concerns, identified issues, and provided information or directed to appropriate support channels.
```

Skills: Customer-Service, Telecommunications, Customer-enquiries, Problem-Solving, Communication-Skills, Client-Relations

## Education

### Imo State University

B.Sc., Business Administration

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Pursuing a B.Sc. in Business Administration, expected to complete in 2027.
```

### Abraham Moore Institute of Computer Technology

Diploma, Computer Operations

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Completed a Diploma in Computer Operations in 2018.
```

## Tech stack

- Microsoft Office

To contact Promise, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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