# Priscila User Priscila User is a remote worker on Himalayas, User Experience Writer at Red Acre Ltd, based in Sweden. Source: https://himalayas.app/@priscilauser1 ```text Marketing and communications specialist with Coca-Cola who co-led a DEI campaign that increased female hiring by 30%+. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | Sweden | | Authorized to work in | Sweden | | Salary expectations | 45k+ EUR | | Job categories | Marketing Communications Specialist, Communications Specialist, UX Writer, Content Strategist, Social Media Specialist, Trade Marketing Specialist | | Skills | Marketing Strategy, Content Strategy, Social Media Management, UX Writer, Copywriting, Trade Marketing, Brand Management, Marketing Campaigns, Internal Communications, Customer Engagement, Event Management, Influencer Marketing, SEO, Quality Assurance, Quality Control | | LinkedIn | https://linkedin.com/in/priscilacanto | ## What I'm looking for ```text I’m based in Sweden and open to remote roles internationally. ``` ## About ```text At Solar Coca-Cola, I co-led the “Vozes Solares” DEI campaign, which achieved a 30%+ increase in female hiring within one year. I also coordinated the Refpet line inauguration, attended by international Coca-Cola leaders, and the annual Coca-Cola Christmas Caravan. At Red Acre Ltd., I produced UX copy and maintained knowledge base documentation across multiple fintech brands. I also built FAQ libraries and canned response templates, and conducted pre-launch QA of products and websites for brand consistency and compliance. At Grupo Marista, I coordinated internal and external communications and marketing strategies, created social and email content, and supported student enrollment through customer service. Earlier, at Futura Produções, I managed social media content and scheduling and monitored performance. My work spans marketing and communications across Brazil, Malta, and Sweden, including content strategy, social media, UX writing, trade marketing, and customer engagement. I’m currently based in Sweden and open to remote roles internationally. ``` ## Experience ### User Experience Writer Red Acre Ltd. Jun 2023 - Dec 2023 ```text Produced UX copy and maintained knowledge base docs across multiple fintech brand portfolios. Conducted pre-launch QA of products and websites ensuring brand consistency and compliance. Built FAQ libraries and canned response templates improving Customer Support efficiency. Collaborated with Marketing, CX, and Product teams across simultaneous live brands. ``` ### UX Content Writer / Knowledge Base Agent Red Acre Ltd. Jun 2023 - Dec 2023 ```text - Review and QA new products/services delivered by other teams. - Handle multiple brands and monitor the live performance, flagging an immediate solution if needed. - Work with the Marketing Team as a bridge between departments to test new websites before going live. - Make sure the updates requested by the brand owners are reflected in all brand-related material. - Write and assist with the crea ``` Skills: Quality-Control, SEO, Communication-Skills, Communications-Planning, Product-Management, Internal-Communications, Social-Media-Communication, Teamwork, Customer-Service, Brand-Awareness, Client-Relations, Analytical-Skills, Attention-To-Detail, CRM, Sales, Data-Entry, consumer-behavior, Quality-Assurance, Storytelling, Oral-Communication, UX-Writer, User-Interface-Design ### Customer Specialist Inside Out PR. Apr 2022 - Jun 2022 ```text Managed complex B2C client relationships for beauty industry PR agency. Supervised influencer/press seeding campaigns; produced analytical reports for strategy. ``` ### Customer Engagement Inside Out PR. Apr 2022 - Jun 2022 ```text - Assist the teams with complex customer questions through oriented problem solving using skills like time management and arranging meetings between agency and clients by video or presently, ensuring internal and external customer satisfaction. - Event planning and budget control. - Plan and oversee social media presence related to beauty. - Engage in document checking to ensure documents submitte ``` Skills: Quality-Control, Marketing-Campaigns, Communication-Skills, Communications-Planning, Análise-de-dados, Product-Management, Global-Strategy, Easily-Adaptable, Social-Media-Communication, Teamwork, Presentation-Skills, Espírito-De-Equipe, Customer-Service, Brand-Awareness, Client-Relations, Campaigns, Marketing, Analytical-Skills, Comunicação-Estratégica, Planejamento-estratégico, Attention-To-Detail, Media-Analysis, CRM, Ingles, Sales, consumer-behavior, Event-Planning, Quality-Assurance, Budgeting, Comunicação-Corporativa, Oral-Communication, Commercial-Marketing, Budget-Management, Time-Management, PowerPoint, Microsoft-Office ### Trade Marketing Specialist Solar Coca-Cola. May 2019 - Nov 2021 ```text Co-led 'Vozes Solares' DEI campaign — achieved 30%+ increase in female hiring within one year. Coordinated Refpet line inauguration attended by international Coca-Cola leaders & government. Managed B2B relationships, promotional campaigns, and monthly sales forecasting via SAP/UXT. Coordinated annual Coca-Cola Christmas Caravan — large-scale regional activation. ``` ### Trade Marketing and Event Management Solar Coca-Cola. May 2019 - Nov 2021 ```text - Maintain a sustainable strong B2B relationship by providing the best possible representation of the brand. - Responsible for the implementation of promotional international campaigns. - Coordinate marketing events, and sponsoring events. - Monitor and analyze sales performance to measure effectiveness and work with the Sales Team to develop forecasts in line with budgets to reach monthly target ``` Skills: Marketing-Strategy, Quality-Control, Marketing-Campaigns, Communication-Skills, Communications-Planning, Análise-de-dados, UXT, Product-Management, Internal-Communications, Social-Media-Communication, Teamwork, Presentation-Skills, Customer-Service, Brand-Awareness, Client-Relations, Campaigns, Marketing, Analytical-Skills, SAP, Human-Resources, Comunicação-Estratégica, Planejamento-estratégico, Attention-To-Detail, Media-Analysis, CRM, Relationship-Marketing, Ingles, Sales, Data-Entry, consumer-behavior, Event-Planning, Fast-Moving-Consumer-Goods-(FMCG), Quality-Assurance, Budgeting, Storytelling, Comunicação-Corporativa, Oral-Communication, Commercial-Marketing, Market-Planning, Budget-Management, Time-Management, PowerPoint, Microsoft-Office, New-Business-Opportunities ### Communication and Marketing Analyst Grupo Marista. Dec 2015 - Jan 2019 ```text - Handle customer communication on behalf of the school. - Draw up contracts and agreements with several suppliers of marketing materials. - Provide necessary documentation to verify our clients and the suppliers' reliability. - Edit or create marketing materials such as monthly brochures and promotional items. - Create content for social media and email marketing. - Photograph internal events ``` Skills: Marketing-Strategy, Quality-Control, Marketing-Campaigns, Communication-Skills, Communications-Planning, Análise-de-dados, Product-Management, Internal-Communications, Easily-Adaptable, Social-Media-Communication, Teamwork, Presentation-Skills, Digital-Marketing, Espírito-De-Equipe, Customer-Service, Brand-Awareness, Client-Relations, Campaigns, Marketing, Analytical-Skills, Human-Resources, Comunicação-Estratégica, Planejamento-estratégico, Attention-To-Detail, Media-Analysis, CRM, Relationship-Marketing, Sales, Data-Entry, consumer-behavior, Event-Planning, Quality-Assurance, Budgeting, Storytelling, Comunicação-Corporativa, Oral-Communication, Commercial-Marketing, Market-Planning, Budget-Management, Time-Management, PowerPoint, Microsoft-Office ### Social Media Marketing Specialist Futura Produções. Aug 2015 - Dec 2015 ```text Managed brand social media: content creation, scheduling, and performance monitoring. Handled day-to-day client SLAs and produced event photography for digital content. ``` ### Social Media and Press Relation Futura Produções. Aug 2015 - Dec 2015 ```text - Manage social media accounts and create and schedule content. - Increase social media following and monitor all work performed by the company, or related to it. - Photograph events where the client was invited or present. - Responsible for management of the day-to-day business with customers according to existing contracts and SLAs. ``` Skills: Marketing-Strategy, Marketing-Campaigns, Communication-Skills, Communications-Planning, Easily-Adaptable, Social-Media-Communication, Teamwork, Digital-Marketing, Espírito-De-Equipe, Brand-Awareness, Client-Relations, Campaigns, Marketing, Analytical-Skills, Comunicação-Estratégica, Planejamento-estratégico, Attention-To-Detail, Media-Analysis, Relationship-Marketing, Sales, consumer-behavior, Event-Planning, Storytelling, Comunicação-Corporativa, Oral-Communication, Commercial-Marketing, Market-Planning, Microsoft-Office ### Chief of Staff of the Planning Secretariat Secretaria Municipal de Planejamento de Marabá - SEPLAN. Mar 2015 - Jun 2015 ```text - Develop and implement a comprehensive internal communication strategy to facilitate the smooth flow of information within the Planning Secretariat. - Ensuring that internal communications align with organizational goals and contribute to the effective functioning of the corporate communication system. - Provide guidance and direction on communication practices to internal teams, fostering a shar ``` Skills: Communication-Skills, Internal-Communications, Easily-Adaptable, Espírito-De-Equipe, Presentation-Skills, Analytical-Skills, Comunicação-Estratégica, Planejamento-estratégico, Attention-To-Detail, Relationship-Marketing, Data-Entry, consumer-behavior, Quality-Assurance, Oral-Communication, Microsoft-Office ### Social Media and Journalist Matilde - Conteúdo e Guerrilha. Feb 2014 - Jan 2015 ```text - Assist in the production and creation of content for the radio program "Cidade Viva", for Matilde's blog and some of their clients. - Establish a relationship with journalists and the community in general and be in charge of the operationalization of services and production budgets. - Responsible for the management of the day-to-day business with customers according to existing contracts and S ``` Skills: Marketing-Strategy, Marketing-Campaigns, Communication-Skills, Communications-Planning, Easily-Adaptable, Social-Media-Communication, Teamwork, Digital-Marketing, Espírito-De-Equipe, Customer-Service, Brand-Awareness, Client-Relations, Campaigns, Marketing, Analytical-Skills, Comunicação-Estratégica, Planejamento-estratégico, Attention-To-Detail, Media-Analysis, Relationship-Marketing, Sales, consumer-behavior, Event-Planning, Budgeting, Storytelling, Comunicação-Corporativa, Oral-Communication, Commercial-Marketing, Market-Planning, Budget-Management, Microsoft-Office ### Jornalism Apprentice Mútua - Caixa de Assistência dos Prof. do CREA. Apr 2012 - Mar 2014 ```text - Maintain a good relationship with the client and prospect new associates. Also responsible for the copywriting and creation of graphic pieces for the association's website and Facebook page. - Customer service to understand problems, deliveries, receipts and ensure demand progress - Seek partnerships with restaurants, schools, colleges and other institutions to guarantee discount benefits to as ``` Skills: Communication-Skills, Communications-Planning, Internal-Communications, Easily-Adaptable, Social-Media-Communication, Teamwork, Digital-Marketing, Espírito-De-Equipe, Analytical-Skills, Comunicação-Estratégica, Planejamento-estratégico, Attention-To-Detail, Relationship-Marketing, Data-Entry, consumer-behavior, Budgeting, Oral-Communication, Market-Planning, Microsoft-Office ### Journalism Specialist Mutua / CREA. Apr 2012 - Mar 2014 ```text Copywriting and graphic pieces for the association's website and Facebook page. Negotiated institutional partnerships; managed data entry and contract documentation. ``` ### Receptionist People Gestão - HR. Jan 2009 - Jan 2009 ```text - Mantain internal and external communication for problem resolution. - Maintain a good relationship with the customer and prospect new business. - Make calls and e-mail candidates informing them of the feedback on their applications. - Organize the recruiter's appointments and ensure that the interviews were on time avoiding conflicting schedules and optimizing the time management of different r ``` Skills: Communication-Skills, Easily-Adaptable, Customer-Service, Client-Relations, Analytical-Skills, Human-Resources, Attention-To-Detail, CRM, Data-Entry, consumer-behavior, Oral-Communication, Time-Management, Microsoft-Office ## Education ### Cambridge English Certificate in Advanced English ```text Issued May 2023 ``` ### SHELTER Ship Security Familiarization Course ```text Issued Jul 2022 ``` ### Shelter Santos Ship Basic Safety Course ```text Issued Aug 2022 · Expires Aug 2027 ``` ### Estácio Pós-Graduação, Comunicação e Marketing em Mídias Digitais. 2017 - 2018 ### Estácio Bachelor's Degree, Journalism. 2011 - 2014 ```text Brazil ``` ### Colégio Adventista de São Luís ensino médio, Ensino Médio. 2007 - 2009 ## Tech stack - Adobe InDesign - Microsoft Excel - Canva - SAP - Microsoft PowerPoint To contact Priscila, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Amanda Abreu](https://himalayas.app/@amandaabreu): Project Manager, MILO Media - [Daniel Helles](https://himalayas.app/@danielhelles): Freelance Communicator & Content Creator, Twist and Shout - [Sandra Mussagy](https://himalayas.app/@SandraMussagy): Programme and Communications Officer, British High Commission - [Débora Diettrich](https://himalayas.app/@dboradiettrich): Marketing Operations Manager, Bonmoja - [Jenny Westin](https://himalayas.app/@jennywes): Marketing & Communications Officer, Genuine Legal - [Joana Marçalo](https://himalayas.app/@joanamaralo): Marketing and Advertising Specialist, Innovationplus | Farmi - [Matt User](https://himalayas.app/@mattuser6): Account Manager, WeLearn - [Angelica User](https://himalayas.app/@angelicagonzalezh): Marketing and Communications Associate, TFS HealthScience - [Tina Eriksson](https://himalayas.app/@tinaeriksson): Digital Communications Intern, Niche Gluten Free Café - [Carolina Builes Velez](https://himalayas.app/@carolinabuilesvelez): Head of CRM, NOK Limited