# Pree Mayall

Pree Mayall is a remote worker on Himalayas, Founder and Principal, AI Deployment and Operations at Multiply Solutions / CipherOS, based in United States.

Source: https://himalayas.app/@preemayall

```text
AI deployment leader at Multiply Solutions / CipherOS who ships governed agent systems, including a live-commerce portal with verified Stripe reconciliation.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 200k+ USD |
| Job categories | AI Deployment Lead, Director of Customer Success, Head of Customer Success, VP Of Customer Success |
| Skills | AI Deployment, AI Agentic Systems, Multi Agent Architecture, AI Operations, Coding Agent Orchestration, Customer Success, Customer Lifecycle Design, Enterprise Account Management, Customer Onboarding, Customer Retention, Product Operations, GTM Strategy, P&L management, Budgeting and forecasting, Fundraising |
| LinkedIn | https://linkedin.com/in/preetam-mayall-183a3118 |

## About

```text
At Multiply Solutions / CipherOS, I scope, deploy, and operate production AI agent systems inside client businesses. I built and deployed the LDCG Operations Portal with human approval gates, Supabase row-level security, and Stripe invoicing with verified reconciliation.

I also designed and directed Origin, a governed AI operations platform with a code-enforced policy engine, an append-only audit ledger, and a 47-task evaluation suite. Across client implementations, I direct coding agents through explicit contracts, independent review, and witnessed acceptance; the audit trail is the product.

At Beatclub, I built onboarding, support, and lifecycle programs from scratch, maintaining 90%+ user retention and lifting NPS to 85. Earlier, I built customer success functions and led enterprise account teams through adoption and renewal, including at CareerArc, App-A-Minute, and Biba Systems.
```

## Experience

### Founder and Principal, AI Deployment and Operations (current)

Multiply Solutions / CipherOS. Sep 2025 - Present

```text
Founded an AI deployment practice with five client implementations, delivering governed agent systems with measurable results. Built and deployed the LDCG Operations Portal and directed the Origin platform.
```

Skills: AI-Deployment, AI-Agents, Supabase, Stripe, React, TypeScript, Next.js, PostgreSQL, Docker, Tailscale, Claude-Code, OpenAI-Codex

### Head of Operations

Beatclub. Mar 2021 - Sep 2025

```text
Built onboarding, support, and lifecycle programs from scratch, maintaining 90%+ user retention and lifting NPS to 85. Partnered with the CEO to build operating infrastructure and execution rhythms for a 15-person organization.
```

Skills: Customer-Success, Operations, Financial-Modeling, Investor-Relations, GTM-Strategy, Agile-Delivery, CRM, Salesforce, HubSpot, Gainsight

### Senior Manager, Customer Success

CareerArc. Sep 2019 - Mar 2021

```text
Maintained 90%+ enterprise retention and increased portfolio renewals 15%. Led a team of four CSMs across 20 to 30 enterprise accounts worth $5M+.
```

Skills: Customer-Success, Enterprise-Accounts, Onboarding, QBRs, Product-Adoption, Upselling, SLA-Management

### Head of Sales and Customer Success

App-A-Minute. Jun 2017 - Aug 2019

```text
Built the customer success function and operating model across HubSpot, Salesforce, and Gainsight. Increased revenue 50%+ by building scalable sales processes and KPI systems.
```

Skills: Sales, Customer-Success, HubSpot, Salesforce, Gainsight, KPI-OKR-Systems, Demand-Generation, ROI-Calculator

### Director of Customer Engagement

Flock. May 2016 - May 2017

```text
Reduced support tickets 20% and improved adoption through customer education, health programs, and analytics-based engagement. Generated $250K+ in new revenue through enterprise carrier and partner programs.
```

Skills: Customer-Engagement, Customer-Education, Analytics, Enterprise-Partnerships, Revenue-Generation

### Sr. Customer Success Manager

agent3. Oct 2015 - May 2016

```text
Established the US customer success function and key-account renewal process.
```

Skills: Customer-Success, Key-Account-Management, Renewals

### Sr. Customer Success Manager

Biba Systems. Dec 2014 - Sep 2015

```text
Built the customer success function from zero; achieved 97% account renewal rate and met every monthly and quarterly quota.
```

Skills: Customer-Success, Account-Management, Renewals, Quota-Attainment

### Enterprise Customer Success Manager

ClearSlide. Apr 2013 - Dec 2014

```text
Managed a $5M ARR enterprise book (LinkedIn, Twitter, Bloomberg); held 110%+ to adoption and retention goals; helped build the New York customer success team.
```

Skills: Customer-Success, Enterprise-Accounts, Adoption, Retention, Team-Building

### Technical and Billing Specialist

[Intuit](https://himalayas.app/companies/intuit). Mar 2011 - Apr 2013

```text
Account management and CRM reporting across Salesforce and PayPal systems.
```

Skills: Account-Management, CRM-Reporting, Salesforce, PayPal

## Education

### Pepperdine Graziadio Business School

MBA, Business Administration

```text
MBA from Pepperdine Graziadio Business School, completed in 2018.
```

### University of California, Davis

Bachelor of Science, Clinical Nutrition and Neurophysiology

```text
Bachelor of Science in Clinical Nutrition and Neurophysiology from the University of California, Davis, completed in 2009.
```

## Tech stack

- Cloudflare
- Salesforce
- PostgreSQL
- Next.js
- Telegram
- React
- Python
- HubSpot
- SwiftUI
- Linux
- Stripe
- WhatsApp
- Gemini
- Vercel
- Netlify
- TypeScript
- Docker
- Tailscale
- Gainsight
- Supabase
- Ollama
- Neon
- Upstash
- N8N
- pgvector
- DeepSeek
- Grok
- Claude Code
- OpenClaw
- OpenAI Codex
- Fly.io

To contact Pree, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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