# Prashna Rai

Prashna Rai is a remote worker on Himalayas, Customer Service Representative at WifiNepal, based in Nepal.

Source: https://himalayas.app/@prashnarai1

```text
WordPress developer intern at Code Pixelz Media Pvt.Ltd who customized WordPress pages and improved on-page SEO.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nepal |
| Authorized to work in | Nepal |
| Salary expectations | 60k+ USD |
| Job categories | WordPress Developer, Customer Service |
| Skills | WordPress, Elementor, HTML, CSS, PHP, Advanced Custom Fields, On Page SEO, 301 Redirects, Schema Markup, QA Testing, Git |

## What I'm looking for

```text
I'm open to new challenges and opportunities where I can gain practical experience, keep improving my professional skills, and contribute positively to the organization.
```

## About

```text
At Code Pixelz Media Pvt.Ltd and SmartSites, I assisted with developing and customizing WordPress websites using themes and plugins. I created and customized pages with Elementor, HTML, CSS, and PHP, and supported responsive layouts and site troubleshooting.

I also updated blog content and on-page SEO, including headings, image alt text, meta descriptions, and 301 redirects. I performed QA testing on websites and worked with schema markup, Advanced Custom Fields, and Git.
```

## Experience

### Customer Service Representative

WifiNepal

```text
Responded to customer inquiries regarding internet services, plans, and packages. Assisted with connectivity issues, handled complaints, coordinated with technical teams, and maintained accurate customer records.
```

Skills: Customer-Service, Troubleshooting, Communication-Skills, Coordination, Record-keeping

### Customer Service Representative

Kalash Services

```text
Responded to customer inquiries regarding internet services, plans, and packages. Assisted with connectivity issues, handled complaints, coordinated with technical teams, and maintained accurate customer records.
```

Skills: Customer-Service, Troubleshooting, Communication-Skills, Coordination, Record-keeping

### WordPress Developer Intern

SmartSites

```text
Assisted in developing and customizing WordPress websites using themes and plugins. Created web pages with Elementor and basic HTML, CSS, and PHP, and supported content updates and bug fixing.
```

Skills: WordPress, Elementor, HTML, CSS, PHP, ACF, Git, SEO, QA-Testing

### WordPress Developer Intern

Code Pixelz Media

```text
Assisted in developing and customizing WordPress websites using themes and plugins. Created web pages with Elementor and basic HTML, CSS, and PHP, and supported content updates and bug fixing.
```

Skills: WordPress, Elementor, HTML, CSS, PHP, ACF, Git, SEO, QA-Testing

## Education

### Mega National College

Bachelor in Computer Application, Computer Application. 2021 - 2026

```text
Pursued a Bachelor in Computer Application (BCA) from February 2021 to 2026.
```

### Einstein Academy

+2, Management. 2019 - 2021

```text
Completed +2 in Management from July 2019 to 2021.
```

### Pawan Prakriti English Secondary School

Secondary Education Examination, General

```text
Completed Secondary Education Examination (SEE) in June 2019.
```

## Tech stack

- Elementor
- PHP
- WordPress
- Git

To contact Prashna, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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