# Praful Sapkota

Praful Sapkota is a remote worker on Himalayas, Associate AI Engineer at Frost Digital Ventures, based in Nepal.

Source: https://himalayas.app/@prafulsapkota

```text
Associate AI Engineer at Frost Digital Ventures who automated 80% of low-severity banking support tickets with an LLM assistant.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nepal |
| Authorized to work in | Nepal |
| Salary expectations | 30k+ USD |
| Job categories | Machine Learning Engineer, AI Engineer |
| Skills | Machine Learning, Large Language Models, RAG, Natural Language Processing, LLM Agents, Process Automation, Model Evaluation, Deep Learning, Computer Vision, Neural Networks, Python, Python (OOP), SQL, C++, PyTorch |
| Portfolio | https://huggingface.co/sapkotapraful |
| LinkedIn | https://linkedin.com/in/prafulsapkota |
| GitHub | https://github.com/prafulsapkota |

## About

```text
At Frost Digital Ventures, I architected and deployed an LLM-powered RAG assistant for Finacle banking support. It drafts ticket resolutions from historical tickets and platform documentation, automating 80% of low-severity ticket resolution.

I also built ML architecture for three market intelligence research tools and developed agents for banking and telecom clients. In a separate project, I fine-tuned and published two open-weight language models on Hugging Face Hub.
```

## Experience

### Associate AI Engineer (current)

Frost Digital Ventures. Oct 2024 - Present

```text
Architected and deployed an LLM-powered RAG assistant for core banking support, automating resolution of 80% of low-severity tickets. Built ML infrastructure and LLM agents for banking and telecom clients, and developed market intelligence tools for 100+ daily active users.
```

Skills: LLM, RAG, Lang-Chain, Ollama, Qdrant, Python, SQL, NLP, Docker, REST-APIs, PyTorch, Hugging-Face, Vector-Databases, Linux, Agile

### AI Intern

Frost Digital Ventures. Aug 2024 - Oct 2024

```text
Built and benchmarked a RAG pipeline using LangChain, Qdrant, and Mistral 7B. Implemented CNN, RNN, and LSTM architectures and performed exploratory data analysis for feature engineering.
```

Skills: RAG, Lang-Chain, Qdrant, Sentence-Transformers, Mistral-7B, LLM-As-Judge, CNN, RNN, LSTM, Python, PyTorch, TensorFlow, Keras, scikit-learn, Pandas, NumPy

## Education

### Tribhuvan University, Institute of Engineering

Bachelor of Computer Engineering, Computer Engineering

Activities and societies: Coursework: Machine Learning, Artificial Intelligence, Data Mining, DBMS, Data Structures & Algorithms, Object-Oriented Programming, Probability & Statistics.

```text
Bachelor of Computer Engineering from Tribhuvan University, Institute of Engineering, completed in March 2024.
```

## Tech stack

- NumPy
- Pandas
- MySQL
- PostgreSQL
- Python
- C++
- TensorFlow
- PyTorch
- scikit-learn
- Keras
- Git
- Docker
- SQL
- Hugging Face
- Qdrant
- LangChain
- Ollama
- Sentence Transformers

To contact Praful, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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