# Pouton Riquel

Pouton Riquel is a remote worker on Himalayas, Customer Service Representative at Tri-Logis, based in Cameroon.

Source: https://himalayas.app/@poutonriquel

```text
I deliver bilingual French-English customer support, retention, and sales through remote communication channels.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Cameroon |
| Authorized to work in | Cameroon |
| Job categories | Customer Service Representative, Customer Support Specialist, Sales, Client Relationship Manager, Customer Success Specialist, Data Annotator, Customer Representative, Customer Support Representative, Customer Service Representative (CSR), Customer Experience Representative, Customer Operations Representative, Customer Service Associate, Part Time Customer Service Representative, Customer Support Agent, Customer Service |
| Skills | Customer Service, Email Support, Chat, CRM, Ticket Management, Customer Retention, Sales, Upselling, Remote Collaboration, Problem Solving, Conflict Resolution, Microsoft Office, AI Tools, Data Annotation, French, English, 411 |
| LinkedIn | https://https://www.linkedin.com/in/pouton-riquel-66333724b |

## What I'm looking for

```text
I'm looking for a customer-focused role where I can provide bilingual French-English support, resolve customer issues, build lasting client relationships, and contribute to technology and AI-powered solutions.
```

## About

```text
At Tri-Logis, I support tenants and property owners remotely through email and phone, resolving inquiries, coordinating issue resolution, and maintaining accurate customer records.

Previously at Viva Call Center, I conducted outbound sales campaigns, presented products and services, handled objections, and strengthened customer retention while meeting performance targets.

I'm passionate about customer experience, technology, and AI-powered solutions, bringing professional French and English communication to phone, email, and chat support.
```

## Experience

### Customer Service Representative (current)

Tri-Logis. Sep 2025 - Present

```text
Provide support to tenants and property owners through email and phone communication. Resolve inquiries, coordinate issue resolution, and maintain accurate customer records.
```

Skills: Customer-Service, Email-Support, Phone-Support, CRM, Problem-Solving, Customer-Satisfaction

## Education

### Institut Supérieur de Chimie et de Gestion de Yaoundé

Bachelor's Degree, Industrial, Analytical and Environmental Chemistry

```text
Pursued a Bachelor's Degree in Industrial, Analytical and Environmental Chemistry, focusing on chemical analysis and environmental applications.
```

## Tech stack

- 411

To contact Pouton, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Sayoh Miki Ngwemah](https://himalayas.app/@sayohmikingwemah): Bilingual Customer Service Representative, MTN Cameroon
- [Gautier Djouokep](https://himalayas.app/@gautierdjouokep): Customer Service Representative, SFR Call Center
- [Giovanie Nunyah Mbah](https://himalayas.app/@giovanienunyahmbah): Customer Service Representative, Maximus
- [WAA AWA](https://himalayas.app/@waaawa): One on One Customer Support, Elite Customer Care Services
- [Haggai C Psalmist](https://himalayas.app/@haggaicpsalmist): Bilingual Customer Service Representative, Silikings Technology
- [Diane Ngang](https://himalayas.app/@dianengang): Customer Service Representative, Caesars Palace Dubai
- [Meh Chu](https://himalayas.app/@mehchu): Volunteer Customer Support Representative, Community Support Initiative
- [Curtis Aroko](https://himalayas.app/@curtisaroko1): Customer Service & Sales Associate, Affilmar
- [Gakehmi Siyuhmi Modeste Maura](https://himalayas.app/@gakehmisiyuhmimodest): Bilingual Customer Service Associate/Frontdesk, Onebet LLC
- [Keren-kelly Yangsi](https://himalayas.app/@keren-kellyyangsi): Customer Service Representative, Pro tech Alliance