# Poliana Souza

Poliana Souza is a remote worker on Himalayas, Local Experience Manager at OKX, based in Brazil.

Source: https://himalayas.app/@polianasouza

```text
Local Experience Manager at OKX, improving Brazilian-market content operations with AI-assisted planning and localization workflows.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Brazil |
| Authorized to work in | Brazil |
| Salary expectations | 30k+ BRL |
| Job categories | Localization Project Manager, Local Experience Manager, Language Manager |
| Skills | Localization Project Management, Localization Strategy, Localization Operations, Translation, Proofreading, Brazilian Portuguese Localization, Machine Translation, AI Workflow Integration, AI Content Operations, Localization Quality Assurance, Vendor Management, Localization Budget Management, Localization KPIs, Linguistic Quality Assessment, Cultural Adaptation |

## About

```text
At OKX, I own local-experience and localization strategy execution for Brazil, partnering with Product, Engineering, Growth, and Marketing. I also pilot AI-powered tools, including a content calendar that helps plan and prioritize work using search, trend, and support data.

As Language Manager at OKX, I run localization projects across product UI, marketing campaigns, and support content using Smartling, Contentful, and String Manager. I designed and built an AI-powered QA and risk-reporting system that locates flagged UI content and prioritizes remediation, reducing manual review effort at scale.

I manage freelance linguist and vendor operations end to end, and own localization KPIs and budget planning. I assess machine-translated and AI-generated content with human review, while maintaining style guides, glossaries, and translation memories.

Earlier, I translated and localized marketing and product content for various clients, including Nike, and translated and reviewed communications from Volkswagen Truck & Bus’s German head office for the Brazilian team. My background includes translation studies, linguistics, and business management.
```

## Experience

### Local Experience Manager (current)

[OKX](https://himalayas.app/companies/okx). May 2025 - Present

```text
Owns local-experience and localisation strategy execution for the Brazilian market, partnering with Product, Engineering, Growth, and Marketing. Evaluates and implements AI-powered tooling, audits workflows, and designs Voice of Customer systems.
```

Skills: Localization-Strategy, AI-Powered-Tooling, Content-Auditing, Voice-Of-Customer, Stakeholder-Management, Process-Improvement

### Language Manager (current)

[OKX](https://himalayas.app/companies/okx). Oct 2022 - Present

```text
Runs end-to-end localisation projects across Product UI, marketing, and support content using Smartling, Contentful, and String Manager. Designed and built an AI-powered QA and risk-reporting system, and owns vendor operations, KPIs, and budget planning.
```

Skills: Smartling, Contentful, String-Manager, AI-Driven-QA, Vendor-Management, Budget-Planning, MT-AI-Workflows, Style-Guide, Glossary-Development, Translation-Memories

### Translator and Proofreader

Various Clients. Jan 2018 - Dec 2022

```text
Translated and localised marketing and product content, including product launch and e-commerce product descriptions for Nike, with a focus on tone, style, and brand voice adaptation.
```

Skills: Translation, Localization, Content-Marketing, Brand-Voice, Proofreading

### Bilingual Executive Assistant

Volkswagen Truck & Bus. Aug 2011 - Mar 2016

```text
Translated and reviewed corporate content and communications from the German head office, ensuring accuracy and timely delivery to the Brazilian team.
```

Skills: Translation, Corporate-Communications, German, Portuguese, Review

## Education

### ESPM

Certification, SEO and Conversion. 2025 - 2025

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Certification in SEO and Conversion: The Power of Organic Traffic from ESPM, completed in 2025.
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### Localization Institute

Certification, Vendor Management. 2024 - 2024

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Certification in Vendor Management from the Localization Institute, completed in 2024.
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### Localization Institute

Certification, Quality Management. 2023 - 2023

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Certification in Quality Management from the Localization Institute, completed in 2023.
```

### Pontifical Catholic University of Rio de Janeiro

Certification, UX Writing. 2022 - 2022

```text
Certification in UX Writing from PUC-Rio, completed in 2022.
```

### Pontifical Catholic University of Rio de Janeiro

Graduate Degree, Translation Studies. 2020 - 2022

```text
Graduate Degree in Translation Studies from Pontifical Catholic University of Rio de Janeiro, completed in 2022.
```

### Oswaldo Aranha Foundation

MBA, Business and Management. 2011 - 2012

```text
MBA in Business and Management from Oswaldo Aranha Foundation, completed in 2012.
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### University of the State of Rio de Janeiro

Bachelor, Linguistics. 2005 - 2009

```text
Bachelor in Linguistics from the University of the State of Rio de Janeiro, completed in 2009.
```

## Tech stack

- Contentful
- Smartling

To contact Poliana, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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