# Piyush Patel

Piyush Patel is a remote worker on Himalayas, City Key Account Manager at Zomato, based in India.

Source: https://himalayas.app/@piyushpatel9

```text
Key Account Manager at Zomato managing 350+ Ahmedabad merchant partners through tailored campaigns and performance insights.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 7060k+ INR |
| Job categories | Key Account Manager, Partner Manager, Marketing Analyst, Inside Sales Associate |
| Skills | Key Account Management, Partnership Management, Portfolio Management, Merchant Retention, Partner Onboarding, Marketing Campaigns, Discounting Strategies, Ad Placements, GMV Growth, Merchant Performance, Consumer Behavior Analysis, Storefront Optimization, Menu Optimization, Competitive Analysis, CRM Management |

## About

```text
At Zomato, I’m the primary strategic contact for 350+ merchant partners across Ahmedabad, supporting retention, satisfaction, and operational alignment.

I analyze merchant performance and consumer behavior to recommend ways to improve digital storefront visibility and partner GMV. I also design tailored marketing campaigns, discounting strategies, and advertising placements.

I coordinate with product, operations, and logistics teams to resolve escalations and streamline fulfilment, and consult on menu optimization based on local culinary trends.

Previously, at University Living, I handled 150–200+ daily client interactions and maintained CRM records in Zoho. At Edukon Digital, I built a PAN-India database of 1,000+ accounts using advanced Excel and analyzed funnel and campaign performance.
```

## Experience

### City Key Account Manager (current)

Zomato. Aug 2026 - Present

```text
Primary strategic contact for 350+ merchant partners in Ahmedabad, driving retention and operational alignment. Analyzes performance data and executes marketing campaigns to improve partner GMV.
```

Skills: Key-Account-Management, Partnership-Management, Data-Analysis, Marketing-Campaigns, CRM, Excel, KPI-Tracking, Cross-Functional-Collaboration

### Inside Sales Associate

University Living. May 2025 - Nov 2025

```text
Managed 150-200+ daily interactions with international clients, resolving complex booking cases end-to-end. Maintained 100% CRM accuracy on Zoho and coordinated cross-border escalations.
```

Skills: Sales, CRM, Zoho, Communication-Skills, Customer-Service, Escalation-Management

### Marketing Analyst & Intern

Edukon Digital. May 2024 - Jul 2024

```text
Built a PAN-India database of 1,000+ accounts using advanced Excel for targeted outreach. Analyzed sales funnel and campaign performance to identify conversion bottlenecks and improve lead activation.
```

Skills: Data-Analysis, Excel, Funnel-Analysis, Campaign-Performance, Lead-Generation

## Education

### Xavier Institute of Management (XIME), Kochi

PGDM (MBA), Marketing & Operations. 2023 - 2025

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Pursued PGDM (MBA) with a focus on Marketing and Operations.
```

### Indira Gandhi National Tribal University, Amarkantak

B.B.A (Hons.), Management. 2019 - 2022

```text
Completed B.B.A (Hons.) with a focus on Management.
```

## Tech stack

- Microsoft Excel

To contact Piyush, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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