# Piyush Agri

Piyush Agri is a remote worker on Himalayas, Senior Associate - Ops at WNS, based in India.

Source: https://himalayas.app/@piyushagri

```text
Customer support and Google Ads professional at WNS who optimized campaigns for global clients.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 98k+ INR |
| Job categories | Customer Support Representative, Google Ads Account Manager, Digital Marketing Specialist |
| Skills | Customer Support, Google Ads, Campaign Optimization, Account Management, Customer Relationship Management, Customer Retention, Digital Marketing, Sales Communication, Conflict Resolution, Video Editing, Photo Editor, Microsoft Office |

## About

```text
At WNS, I looked after Google Ads accounts for global clients and worked with advertisers to improve campaign results. I optimized campaigns and addressed platform issues so advertisers could keep their campaigns running.

I also explained sales strategies and recommendations clearly to advertisers, while maintaining client relationships. I was recognized several times for customer service, product knowledge, and performance.

At Telus, I handled customer support while maintaining service quality in a target-driven team. At Wipro, I handled international customer interactions and strengthened my customer engagement and conflict resolution skills.

Outside my customer support and advertising work, I make motion graphic ads and short videos for brands. I also help with influencer campaigns, including finding creators and writing captions and campaign briefs.
```

## Experience

### Senior Associate - Ops

WNS. Mar 2025 - Aug 2026

```text
Managed Google Ads accounts for global clients, optimized campaigns to improve ad performance, and resolved platform issues. Recognized for great customer service and high performance.
```

Skills: Google-Ads, Campaign-Optimization, Account-Management, Customer-Relationship-Management, Sales-Communication, Customer-Support

### Customer Service Representative

Telus. Sep 2024 - Mar 2025

```text
Handled customer support while maintaining high service quality and improved multitasking and workload management in a target-driven team.
```

Skills: Customer-Support, Multitasking, Communication-Skills

### Customer Service Representative

Wipro. Aug 2023 - May 2024

```text
Handled international customer interactions in a fast-paced environment, building strong communication, conflict resolution, and customer engagement skills.
```

Skills: Customer-Support, Communication-Skills, Conflict-Resolution, Customer-Engagement

## Education

### Indira Gandhi National Open University

Bachelor of Arts, English

```text
Pursued a Bachelor of Arts in English Honors.
```

### The Cambridge International School

High School Diploma

```text
Completed schooling at The Cambridge International School in New Delhi.
```

## Tech stack

- Google Ads
- Microsoft Office

To contact Piyush, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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