# Petronela Hederova

Petronela Hederova is a remote worker on Himalayas, Delivery Manager / Release Manager at Erste Digital, based in Slovakia.

Source: https://himalayas.app/@petronelahederova

```text
Delivery Manager at Erste Digital delivering PEGA lending solutions and coordinating releases across retail and corporate banking.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Slovakia |
| Authorized to work in | Slovakia |
| Salary expectations | 40k+ EUR |
| Job categories | Project Delivery Manager, Scrum Master, Delivery Manager, Release Manager, Project Manager |
| Skills | Project Management, Delivery Management, Agile Delivery, Hybrid Delivery, Scrum, SAFe, Release Management, Dependency Management, Stakeholder Management, Requirements Analysis, Backlog Prioritization, Risk Management, Governance, Compliance, Release planning |
| LinkedIn | https://linkedin.com/in/petronelahederova |

## About

```text
At Erste Digital, I managed delivery and releases of PEGA-based lending solutions for retail and corporate banking. I coordinated business, IT, testing, and vendor teams through the delivery lifecycle, planning releases and managing risks and dependencies.

At Ciklum Czechia, I led end-to-end delivery of digital products within LEGO Play Software. I partnered with product owners on backlog prioritization and release planning, and used delivery metrics and feedback to support continuous improvement.

At Accenture Technology Solutions, I supported SAFe teams delivering SAP HR and Payroll solutions for Deutsche Telekom and coordinated releases for eu-LISA systems. My work also included service improvement using ITIL 4 and COBIT 5, delivery governance, and release readiness.
```

## Experience

### Delivery Manager / Release Manager (current)

Erste Digital. Apr 2026 - Present

```text
Managed delivery and releases of PEGA-based lending solutions for retail and corporate banking. Coordinated business, IT, testing, and vendor teams across the full delivery lifecycle.
```

Skills: PEGA, Release-Management, Delivery-Management, Stakeholder-Management, Risk-Management

### Freelancer / Business Coordinator (current)

RPC - Raiffeisen Processing Center. Oct 2025 - Present

```text
Independent consultant coordinating business and IT stakeholders across banking operations and technology teams. Oversaw dependencies, risks, and timelines across multiple workstreams.
```

Skills: Stakeholder-Management, Risk-Management, Governance, Reporting, Vendor-Management

### Project Delivery Manager / Scrum Master

Ciklum Czechia - client LEGO Group. Jan 2025 - Jan 2026

```text
Led end-to-end delivery of digital products within LEGO Play Software, ensuring alignment between business goals, customer value, and technical execution. Facilitated Agile ceremonies and managed cross-team dependencies, risks, and release readiness.
```

Skills: Agile, Scrum, SAFe, Release-Management, Stakeholder-Management, Risk-Management, Continuous-Improvement

### Scrum Master - client Deutsche Telekom

Accenture Technology Solutions. Jun 2017 - Dec 2024

```text
Worked in a SAFe environment supporting Agile teams delivering SAP HR & Payroll solutions. Collaborated with product owners and business representatives to translate business needs into features and user stories.
```

Skills: SAFe, Agile, Scrum, SAP-HR, Payroll, PI-Planning, Dependency-Management, Agile-Metrics

### Release Manager - client eu-LISA

Accenture Technology Solutions. Jun 2017 - Dec 2024

```text
Planned and coordinated releases of large-scale IT systems used by EU agencies. Ensured release readiness across development, operations, and business stakeholders.
```

Skills: Release-Management, Cutover-Planning, Go-No-Go-Decisions, Rollback, Release-Validation

### Quality & CSI Manager - client eu-LISA

Accenture Technology Solutions. Jun 2017 - Dec 2024

```text
Led Continuous Service Improvement (CSI) initiatives for enterprise-scale services. Implemented service and process improvements using ITIL 4 and COBIT 5 frameworks.
```

Skills: ITIL, COBIT-5, Continuous-Service-Improvement-(CSI), Risk-Assessment, Internal-Audit, Compliance

### Project Management Officer - client eu-LISA

Accenture Technology Solutions. Jun 2017 - Dec 2024

```text
Managed delivery cycle governance for VIS and BMS systems. Coordinated KPIs, reporting, documentation, invoicing, and access/security management.
```

Skills: Project-Governance, KPI-Reporting, Documentation, Invoicing, Access-Management, Security-Management

### Maintenance Project Manager

ČSOB - Československá obchodná banka. Jan 2011 - Dec 2012

```text
Managed a portfolio of change requests (up to 50 MDs). Ensured alignment with business priorities and timely delivery.
```

Skills: Change-Management, Portfolio-Management, Stakeholder-Management, Reporting

### Application Analyst / Software Engineer - client Slovak Telekom

Accenture Technology Solutions. Jan 2006 - Dec 2007

```text
Configured telecom products in Siebel CRM. Mapped product structures to provisioning and billing systems.
```

Skills: Siebel-CRM, Telecommunications, Provisioning, Billing-Systems, Integration-Testing

### HR Operations Specialist

Dell Technologies. Jan 2004 - Dec 2006

```text
Supported HR systems for the EMEA region, ensuring data quality and efficient case handling. Assisted in the implementation of a new recruitment system, helping configure workflows and support adoption across HR teams.
```

Skills: HR-systems, Data-Quality, Case-Management, Recruiting-System-Implementation, Workflow-Configuration

## Education

### University of Sts. Cyril & Methodius

Master's Degree, Political Science

```text
Master's degree in Political Science from the University of Sts. Cyril & Methodius, completed in 2016.
```

## Tech stack

- SAFe

To contact Petronela, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Lenka Rumanová](https://himalayas.app/@LenkaRumanova): Senior Consultant – Test & Defect Manager, The Capital Markets Company Slovakia
- [Dominika Caban](https://himalayas.app/@dominikacaban): Project Manager, Deutsche Telekom IT Solutions Slovakia
- [Luca Maccioni](https://himalayas.app/@lucamaccioni): Cybersecurity & Governance Delivery Lead, Vodafone Group
- [Patrik Reichl](https://himalayas.app/@patrikreichl): Change And Release Manager, Accenture na Slovensku
- [Roman Tiefenbach](https://himalayas.app/@romantiefenbach): AI & Automation Project Leader, Multitude Bank
- [Barbora Valášková](https://himalayas.app/@barboravalkov): Regulatory Governance & DORA Consultant, Self employed
- [Nataliia Kliuchnikova](https://himalayas.app/@nataliiakliuchnikova): Project Manager (Delivery), Elogic
- [Piotr Piskozub](https://himalayas.app/@piotrpiskozub): Digital Commerce Deployment Manager, HEINEKEN
- [Joshua Haas](https://himalayas.app/@joshuahaas): IT Project & Workflow Consultant, MTR Rechtsanwaltsgesellschaft
- [Richard Belan](https://himalayas.app/@richardbelan): Agile Delivery Manager | Senior Scrum Master, Swiss Re