# Petra Sin

Petra Sin is a remote worker on Himalayas, Virtual Assistant to owner/CEO at Škola stylu s.r.o., based in Spain.

Source: https://himalayas.app/@petrasin

```text
Virtual Assistant at Škola stylu s.r.o., creating social media content and setting up websites.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Spain |
| Authorized to work in | Spain |
| Job categories | Virtual Assistant, Customer Service, Category Manager, Account Manager, Product Manager |
| Skills | Virtual Assistant, Customer Service, Category Management, Account Management, Social Media Management, Back Office Support, Sales, Billing, Scheduling, Website Setup, Sales Page Creation, Process Improvement, Project Management, Reporting, Payment Processing |

## About

```text
At Škola stylu s.r.o., I supported the owner/CEO with social media content, customer service, billing, scheduling, and AI workflows. I also created graphics and text, sales pages, and website setups.

At Klarna, I supported customers and back-office operations, served as Quality Manager for the Czech market, and helped improve processes. Earlier, at Tech Data Corporation, I handled category and account management, customer service, and sales targets.
```

## Experience

### Virtual Assistant to owner/CEO

Škola stylu s.r.o.. Mar 2021 - Sep 2026

```text
Managed social media content, customer service, graphics and texts, payments and billing, scheduling, sales pages, websites, and AI workflows.
```

Skills: Social-Media, Customer-Service, Graphic-Design, Content-Creation, Payments, Billing, Scheduling, Sales-Pages, Website-Setup, AI-Workflows

### Customer Service Agent & Back Office Support

[Klarna](https://himalayas.app/companies/klarna). May 2022 - Aug 2024

```text
Provided daily customer support via calls, emails, and back office solutions. Served as Quality Manager for the Czech market, improving processes and supporting other markets.
```

Skills: Customer-Service, Quality-Management, Process-Improvement, Payment-Tickets, Escalation-Management

### Category & Account Manager

Tech Data Corporation. May 2017 - Apr 2022

```text
Handled customer service via emails, calls, and chats. Managed internal processes, legal and financial support, sales targets, business improvements, and reporting.
```

Skills: Customer-Service, Sales, Business-Improvement, Reporting, Legal-Support, Financial-Support

### Back Office, Social Media & First Line Agent

[H&M Hennes & Mauritz AB](https://himalayas.app/companies/hm). Mar 2015 - Mar 2017

```text
Provided customer service via email and phone, handled back office tasks, managed social media for CZ & SK accounts, organized fashion events, and created magazines and trainings.
```

Skills: Customer-Service, Social-Media, Event-Planning, Training, Content-Creation

### Product Manager & Customer Service Manager

YOGABODY Naturals LLC. Apr 2012 - Nov 2014

```text
Managed customer service and sales via email from website, Amazon, and eBay. Created promotions, banners, and articles, prepared sales pages and videos, ran online memberships, and handled vendor purchases and logistics.
```

Skills: Customer-Service, Sales, Social-Media, Product-Launch, Vendor-Management, Logistics, Customs

## Education

### Escola Universitària del Maresme

2009 - 2009

```text
Study abroad at Escola Universitària del Maresme in Mataró, Catalunya, Spain in 2009.
```

### University of Business, Prague

Bachelor degree

```text
Bachelor degree from University of Business, Prague, finished in 2009.
```

### Higher School of Tourism, Prague

Specialist with a Diploma

```text
Specialist with a Diploma from Higher School of Tourism, Prague, finished in 2008.
```

### University of Alberta

2002 - 2002

```text
Study abroad at University of Alberta in Edmonton, Canada in 2002.
```

## Tech stack

- Freshchat
- Google Analytics
- Adobe InDesign
- Slack
- Stripe
- WordPress
- Zoom
- Avaya
- Canva
- SAP
- FreshDesk
- Vimeo
- Calendly
- Manychat
- Claude
- Microsoft Office

To contact Petra, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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