# Pesh User

Pesh User is a remote worker on Himalayas, Administrative & Executive Support Officer at Kenya National Chamber of Commerce & Industry, based in Kenya.

Source: https://himalayas.app/@peshuser

```text
I coordinate executive operations, stakeholder engagement, meetings, and confidential administrative processes across fast-paced professional environments.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Kenya |
| Authorized to work in | Kenya |
| Salary expectations | 60k+ USD |
| Job categories | Executive Assistant, Administrative Officer, Administrative Assistant, Customer Service, Virtual Assistant |
| Skills | Office Administration, Executive Support, Calendar Management, Schedule Management, Meeting Coordination, Records Management, Filing Management, Travel Coordination, Logistics Coordination, Stakeholder Communication, Report Preparation, Documentation Preparation, Event Coordination, Reception, Front Office Support, Confidential Information Handling, Protocol Support, Customer Service, Operational Support, Microsoft Office, Microsoft Word, Excel, PowerPoint, Outlook, Google Workspace, Zoom, Canva, Trello, Email Management, Digital Filing, Documentation Systems, Data Entry, Administrative Reporting, Budgeting Support, Recruitment, Onboarding, Online Research |

## What I'm looking for

```text
I'm looking for an administrative or executive support role where I can coordinate operations, support leadership, manage stakeholder communication, and deliver accurate, confidential administrative services.
```

## About

```text
At the Kenya National Chamber of Commerce & Industry–Nyeri Chapter, I support senior leadership and the Board of Directors through executive coordination, official correspondence, meeting documentation, and confidential administrative processes.

I coordinate schedules, appointments, travel, logistics, events, business forums, trainings, and partner engagements. I also liaise with government agencies, business stakeholders, development partners, and members.

Previously, I supported customers and daily operations at Ancor Feeds, handling inquiries, order processing, records, complaint resolution, and fulfillment coordination. At Ibrahim’s Bull Enterprises and Kenya Commercial Bank, I managed calendars, communications, reports, records, customer requests, and staff support.

With over 10 years of administrative and customer service experience, I bring organized office operations, accurate documentation, and professional stakeholder communication. I use Microsoft Office Suite, Google Workspace, Zoom, Canva, Trello, and digital filing systems to keep work moving efficiently.
```

## Experience

### Administrative & Executive Support Officer (current)

Kenya National Chamber of Commerce & Industry. Mar 2024 - Present

```text
Provide administrative and executive support to senior leadership and the Board of Directors, coordinate meetings, draft official correspondence, and manage stakeholder engagement.
```

Skills: Office-Administration, Executive-Support, Calendar-Management, Meeting-Coordination, Report-Writing, Stakeholder-Communication, Event-Coordination, Travel-Coordination, Confidential-Information-Handling, Microsoft-Office, Google-Workspace

### Customer Service Representative

Ancor Feeds. Jan 2020 - Dec 2023

```text
Responded to customer inquiries via phone, email, and in person, processed orders, maintained customer records, and resolved complaints efficiently.
```

Skills: Customer-Service, Order-Processing, Record-keeping, Complaint-Resolution, Communication-Skills

### Administrative Assistant

Ibrahim's Bull Enterprises. Jan 2016 - Dec 2018

```text
Managed calendars, appointments, and meeting schedules, handled correspondence, coordinated office communication, and assisted with recruitment and onboarding.
```

Skills: Calendar-Management, Email-Correspondence, Documentation-Preparation, Office-Administration, Recruitment-support, Research, Reporting

### Customer Service Clerk

Kenya Commercial Bank. Jun 2013 - Apr 2015

```text
Managed client inquiries and customer support services, handled incoming calls, prepared reports, and assisted customers with banking products.
```

Skills: Customer-Service, Call-Handling, Administrative-Support, Reporting, Banking-Products

## Education

### Moi University

Bachelor of Business Management, Business Management. 2008 - 2012. Grade: Second Class Honours (Upper Division)

```text
Bachelor of Business Management with a focus on Maritime Management, awarded with Second Class Honours (Upper Division).
```

### VMU

Virtual Assistant Certification, Virtual Assistance

```text
Virtual Assistant Certification from VMU, completed in March 2023.
```

### NITA

Certificate in Customer Service, Customer Service

```text
Certificate in Customer Service from NITA, completed in September 2019.
```

## Tech stack

- Google Workspace
- Trello
- Microsoft Excel
- Zoom
- Canva
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint

To contact Pesh, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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