# Pedro Henrique Souto

Pedro Henrique Souto is a remote worker on Himalayas, Head of Commercial at Elefante Bet, based in Brazil.

Source: https://himalayas.app/@pedrohenriquesouto

```text
Commercial strategy executive at Elefante Bet, expanding regulated retail sports betting and developing a 100-agent network.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Brazil |
| Authorized to work in | Brazil |
| Salary expectations | 40k+ USD |
| Job categories | Commercial Strategy, Business Development Manager, Commercial Planning Manager, Workforce Planning Manager, Demand Planning Manager |
| Skills | IGaming, Sports Betting, Commercial Strategy, Business Development, Go To Market Strategy, Market Expansion, Retail Betting, Strategic Partnerships, Commercial Planning, demand planning, Workforce Management, Capacity Planning, Demand Forecasting, S&OP, Integrated Business Planning |

## About

```text
At Elefante Bet, I lead commercial strategy and market expansion for a regulated retail sports betting operation in Brazil. I’m developing a 100-agent network and coordinating expansion initiatives across João Pessoa and Porto Alegre.

Previously at Blaze, I led workforce management and strategic planning for 24/7 customer operations. I owned demand forecasting, capacity planning, scheduling, and KPI governance to support operational decisions.

Across iGaming and demand planning roles, I developed commercial plans, predictive models, dashboards, and forecasting processes. My experience includes London Consulting Group, Ryze Superfoods, Estée Lauder Companies, and Stanley Black & Decker.
```

## Experience

### Head of Commercial (current)

Elefante Bet. Mar 2026 - Present

```text
Leading commercial strategy and market expansion for a regulated retail sports betting operation in Brazil, including go-to-market, distribution, partnerships, and performance governance.
```

Skills: Commercial-Strategy, Market-Expansion, Go-To-Market, Distribution, Partnerships, KPI-Governance, Payments, Pix, PSPs, Retail-Betting, Customer-Journey, KYC-AML, Product, Technology, Marketing, Operations, Compliance, Finance

### Workforce & Strategic Planning Manager

Blaze. Mar 2025 - Mar 2026

```text
Led workforce management and strategic planning for 24/7 customer operations in a high-volume iGaming environment, including demand forecasting, capacity planning, and KPI governance.
```

Skills: Workforce-Management, Strategic-Planning, Demand-Forecasting, Capacity-Planning, Scheduling, Shift-Optimization, KPI-Governance, CSAT, SLA, Response-Time, Service-Delivery, Adherence, Executive-Dashboards, Analytical-Reporting, Operations, Quality

### Demand Planning Manager

Ryze Superfoods. Jan 2024 - Apr 2025

```text
Led demand planning and forecasting, integrating commercial drivers, sales trends, and performance marketing inputs, and developed SKU-level demand models.
```

Skills: demand-planning, Forecasting, Commercial-Driver, Sales-Trends, Performance-Marketing, SKU-Level-Demand-Models, Risk-and-Opportunity-Reviews

### Senior Commercial Planning Consultant – iGaming

London Consulting Group. Mar 2022 - Jan 2024

```text
Led end-to-end commercial planning initiatives for a leading global iGaming operator, applying statistical and predictive models to identify growth opportunities and developing strategic commercial calendars.
```

Skills: Commercial-Planning, Statistical-Modeling, predictive-modeling, Revenue-Growth, Strategic-Calendars, Dashboarding, Scorecards, Performance-Management, BIツール, Product, Operations, Analytics

### Regional Demand Planning Manager

Estée Lauder Companies. Sep 2020 - Mar 2022

```text
Led S&OP across multiple brands and Latin American markets, providing demand insights and risk assessments to regional leadership, and implemented statistical forecasting models within o9 Integrated Business Planning.
```

Skills: S&OP, Customer-Insights, Risk-Assessment, Statistical-Forecasting, O9-IBP, Regional-Leadership

### Demand Planning Coordinator

Estée Lauder Companies. Mar 2020 - Sep 2020

```text
Managed demand forecasting for 2,000+ SKUs and coordinated S&OP alignment across Marketing, Sales, and Finance, improving forecasting processes through statistical modeling.
```

Skills: Demand-Forecasting, S&OP, Statistical-Modeling, Data-Driven-Analysis, Marketing, Sales, Finance

### Demand Planning Senior Analyst

[Stanley Black & Decker](https://himalayas.app/companies/stanley-black-decker). Nov 2017 - Mar 2020

```text
Managed demand planning for Brazil and LATAM using JDA, supporting approximately 600 SKUs and USD 40M in monthly revenue, and supported S&OP governance across Sales, Finance, and Operations.
```

Skills: demand-planning, JDA, S&OP, Sales, Finance, Operations, LATAM

## Education

### Universidade de Brasília

Master's, Finance and Quantitative Methods

```text
Master's in Finance and Quantitative Methods from Universidade de Brasília, completed in 2019.
```

### Centro Universitário do Distrito Federal

Postgraduate Degree, Applied Statistics

```text
Postgraduate degree in Applied Statistics from Centro Universitário do Distrito Federal, completed in 2019.
```

### APICS

Professional Certification

```text
Professional certification from APICS.
```

### Universidade de Brasília

Bachelor's, Business Administration

```text
Bachelor's in Business Administration from Universidade de Brasília, completed in 2016.
```

## Tech stack

- JDA
- Python
- SQL
- Power BI

To contact Pedro Henrique, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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