# Payal Rani

Payal Rani is a remote worker on Himalayas, Sales Coordinator at E3 Clads, based in India.

Source: https://himalayas.app/@payalrani

```text
Sales Coordinator at E3 Clads handling customer enquiries, quotations, product coordination, and sales follow-ups.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 70k+ INR |
| Job categories | Sales Coordinator, Customer Support Representative, Service Coordinator, IT Support Coordinator, MIS Manager, Project Coordinator |
| Skills | Sales Coordination, Customer Support, Service Coordination, IT Support Coordination, Case Management, Customer Enquiries Management, Quote Coordination, Invoice Coordination, Engineer Coordination, Vendor coordination, MIS Reporting, CRM, Customer Follow up, Complaint Handling, Parts Coordination |

## About

```text
At E3 Clads, I handle customer enquiries and coordinate with the sales team on responses, quotations, product details, and follow-ups. I also share information about cladding products and coordinate internally on availability, requirements, and complaints.

At TVSE Technologies, I coordinated IT and telecom support between customers, field engineers, and internal teams. I handled support cases through logging, follow-up, resolution, and closure, and coordinated quotations, invoices, and payment-related matters.

At Sysnet Global Technologies, I managed premium and high-priority support cases, tracked escalations, and prepared daily, weekly, and monthly MIS reports. My earlier work included administrative coordination at Taedas Academy Pvt. Ltd. and customer calls and payment processing at Ratnakar Bank Limited.
```

## Experience

### Sales Coordinator (current)

E3 Clads. Jan 2026 - Present

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Handles customer enquiries, coordinates quotations and sales communication, and maintains lead status with follow-ups. Works with product specifications and internal coordination for availability and issue resolution.
```

Skills: Sales-Coordination, Customer-Support, Quote-Coordination, Lead-Management, Excel, Outlook, CRM, Communication-Skills

### Project Coordinator / Support Executive

TVSE Technologies. Oct 2024 - Dec 2025

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Coordinated IT and telecom support activities, managed customer support cases from logging to closure, and handled backend trade cases including quotations and invoices. Maintained operational reports and MIS data.
```

Skills: IT-Support, Customer-Support, Case-Management, MIS-Reporting, CRM, Excel, Outlook, Coordination

### MIS Coordinator / Support

Sysnet Global Technologies. Jan 2023 - Oct 2024

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Managed premium support cases, tracked escalations, and prepared daily, weekly, and monthly MIS reports. Conducted customer follow-ups and supported backend trade coordination.
```

Skills: MIS-Reporting, Case-Management, Escalation-Handling, Excel, Outlook, Customer-Follow-up, Coordination

### Personal Assistant to Academic Staff

Taedas Academy Pvt. Ltd.. Nov 2020 - Dec 2022

```text
Managed schedules, meetings, and administrative coordination, handled emails and documentation, and coordinated events and logistics. Prepared reports and maintained records.
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Skills: Administrative-Support, Scheduling, Email-Management, Documentation, Event-Coordination, Microsoft-Office

### Bank Teller

Ratnakar Bank Limited. Jun 2019 - Mar 2020

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Handled customer calls regarding credit card payments and account enquiries, processed payments, and maintained accurate customer information following banking protocols.
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Skills: Customer-Service, Payment-Processing, Banking-Operations, Data-Entry, Communication-Skills

## Education

### Shaheed Bhagat Singh College, University of Delhi

B.A. (Hons.), Arts. Grade: 60%

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Completed Bachelor of Arts (Honours) with 60% marks.
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### CBSE, Delhi

Class XII, General. Grade: 78%

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Completed Class XII with 78% marks.
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### CBSE, Delhi

Class X, General. Grade: 60%

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Completed Class X with 60% marks.
```

## Tech stack

- Microsoft Excel
- Microsoft Outlook

To contact Payal, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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