# Pavan Raj

Pavan Raj is a remote worker on Himalayas, Digital Marketing & Operations Analyst at Accenture, based in India.

Source: https://himalayas.app/@pavanraj3

```text
I optimize digital campaigns, reconcile accounts, and deliver accurate back-office operations.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | India |
| Authorized to work in | India |
| Job categories | Operations Analyst, Fulfillment Specialist, Financial Operations Specialist, Collections Specialist, Digital Marketing Analyst |
| Skills | Google Ads, Smart Bidding, Performance Max, Broad Match Modifiers, Search Advertising, Campaign Optimization, Performance Metrics Analysis, Keyword Share Analysis, Conversion Analytics, Business Reporting, Root Cause Analysis, 5 Whys, Cause And Effect Diagram, Finance Operations, Collections, Account Reconciliation, Chat Operations, Payment Resolution, Client Onboarding, Client Verification, Data Integrity, Quality Assurance, Confidentiality, Secondary Research, Back Office Support, Document Verification, Case Management, CRM, Excel, Pivot Tables, V Lookups, Data Verification, Microsoft Word, PowerPoint, Outlook, Microsoft Teams, Zoom, Google Workspace, English, Hindi, Telugu, Tamil |

## What I'm looking for

```text
I'm seeking a US Deposits Back-Office Operations or Fulfillment Specialist role where I can apply process accuracy, financial reconciliation, compliance, and back-office fulfillment skills.
```

## About

```text
At Accenture, I manage and optimize high-budget Google Ads campaigns, analyze conversion and impression-share data, and investigate account anomalies to prevent financial risks.

Previously at Deloitte and Amazon Development Centre, I handled collections, account reconciliations, client support, back-office research, verification, and data-integrity workflows while meeting strict SLA and compliance standards.
```

## Experience

### Digital Marketing & Operations Analyst (current)

[Accenture](https://himalayas.app/companies/accenture). May 2025 - Present

```text
Managed and optimized high-budget Google Ads campaigns using Smart Bidding and Performance Max. Analyzed performance metrics and performed root-cause analysis to prevent financial risks.
```

Skills: Google-Ads, Smart-Bidding, Performance-Max, Keyword-Strategy, Data-Analysis, Root-Cause-Analysis, 5-Whys, Data-Integrity, Quality-Assurance

### Collections & Client Operations Associate

[Deloitte](https://himalayas.app/companies/deloitte-ireland). Sep 2024 - Apr 2025

```text
Managed chat-based client support and collections workflows, addressing payment inquiries and performing account reconciliations. Collaborated with finance and risk teams to escalate issues while maintaining SLA performance.
```

Skills: Live-Chat, Collections, Account-Reconciliation, Payment-Resolution, Customer-Service, SLA-Management, Cross-Functional-Collaboration

### CAP Associate

[Amazon Development Centre](https://himalayas.app/companies/amazon). Aug 2023 - Oct 2024

```text
Conducted secondary research and provided back-office support, updating client account details and maintaining case logs within SLA timelines. Performed data integrity checks and document verification.
```

Skills: Research, Data-Integrity, Document-Verification, Case-Management, Back-Office-Operations, SLA-Compliance

## Education

### GITAM University

Bachelor of Commerce (Honors), Commerce

```text
Bachelor of Commerce (Honors) with ACCA specialization, graduated in 2023.
```

## Tech stack

- Microsoft Teams
- Google Workspace
- Microsoft Excel
- Zoom
- Google Ads
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint

To contact Pavan, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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