# Patrícia Micieli Garbelim

Patrícia Micieli Garbelim is a remote worker on Himalayas, Co-Owner & General Manager at Wizard Language Education Center, based in Brazil.

Source: https://himalayas.app/@patriciagarbelim

```text
Administrative manager delivering workflow automation, compliance, and customer-focused operations improvements remotely.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Brazil |
| Authorized to work in | Brazil |
| Job categories | Administrative Manager, Office Management, Customer Support, Customer Service, Administrative Services Manager, Administrative Supervisor, Administrative Manager |
| Skills | Microsoft Office, Excel, Office Administration, SOP Development, Process Optimization, Document Management, Budget Oversight, Compliance, Client Communication, Scheduling coordination, Cross Functional Collaboration, Google Workspace, Zoom, Teams, Google Meet, Portuguese |
| LinkedIn | https://https://www.linkedin.com/in/patricia-garbelim/ |

## What I'm looking for

```text
I’m looking for a remote-ready role where I can lead operations, streamline workflows with SOPs, and improve efficiency and compliance—while delivering high-touch customer support in a cross-functional team.
```

## About

```text
I’m a results-oriented Administrative Manager with 20+ years of cross-sector experience across public administration, business operations, and customer-facing roles. I’m bilingual in EN/PT, highly organized, detail-oriented, and fully equipped for remote international collaboration, including prior work in London.

As Administrative Manager for CREA-TO, I spearheaded a digital transformation of travel per diem payments, cutting processing time from 7 days to minutes for a 98%+ efficiency gain. I lead and coordinate a multidisciplinary team of 7 staff across HR, Procurement, Property Control, and Reception, and I build Standard Operating Procedures (SOPs) to streamline workflows and ensure full regulatory compliance.

Previously, I served as co-owner and general manager of a language education center for 15 years, scaling student enrollment 5x to 500+ active students and launching a second school unit that doubled the operational footprint. I managed full P&L, coordinated academic and administrative teams, and ensured adherence to international franchise standards—experience that strengthens how I run operations, support stakeholders, and drive measurable efficiency.
```

## Experience

### Co-Owner & General Manager

Wizard Language Education Center. Nov 2003 - Dec 2018

```text
Grew student enrollment 5x, from 100 to 500+ active students, through strategic planning, marketing, and service quality. Managed day-to-day operations and P&L (budgeting, accounts receivable, billing, and collections) and launched a second school unit to expand regional reach.
```

Skills: Budgeting-and-forecasting, Operations-Management, Team-Leadership, P&L-management, Enrollment-Growth, Marketing-and-Service-Quality, Accounts-Receivable-Collections, Billing

## Education

### Federal University of Tocantins

Bachelor of Science in Nutrition, Nutrition Science

```text
Earned a Bachelor's degree in Nutrition Science from the Federal University of Tocantins.
```

### Federal University of Tocantins

Master of Business Administration, Business Management

```text
Earned an MBA in Business Management from the Federal University of Tocantins.
```

### Federal University of Tocantins

Bachelor of Business Administration, Business Administration

```text
Earned a Bachelor's degree in Business Administration from the Federal University of Tocantins.
```

## Tech stack

- Gmail
- Google Workspace
- Google Meet
- Remote

To contact Patrícia, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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