# Pasa Christabel

Pasa Christabel is a remote worker on Himalayas, Customer Support/Appointment Setter at Cage, based in Nigeria.

Source: https://himalayas.app/@pasachristabel

```text
Customer Support Specialist at Cage who cut inquiry response times by 50% and moved sales appointments forward.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 60k+ USD |
| Job categories | Sales, Appointment Setter, Sales Development Representative |
| Skills | B2C Sales, Lead Generation, Lead Qualification, Business Development, Customer Relationship Management, Customer Support, Appointment Setting, Cold Calling, Outbound Sales, Inbound Sales, Candidate Screening, Objection Handling, Sales Pipeline Management, Client Acquisition, Upselling |

## About

```text
At Cage, I streamlined lead qualification, reducing inquiry response times by 50% and accelerating sales cycle movement. I also handled inbound inquiries, qualified prospective clients, and converted inquiries into pipeline appointments.

At Grey Lounge, I screened incoming prospects, addressed buyer hesitations, and upsold premium reservation packages. Earlier, at Irish Hotel, I conducted prospect screening and follow-up calls, and trained sales and client-facing staff on objection handling and call conversion.
```

## Experience

### Customer Support/Appointment Setter

Cage. Feb 2023 - Jan 2026

```text
Streamlined lead qualification processes, driving a 50% reduction in inquiry response times and accelerating sales cycle movement. Managed high-volume inbound customer inquiries, scheduled appointments, and assisted with insurance verification and billing inquiries.
```

Skills: Lead-Qualification, Appointment-Setting, Customer-Support, CRM, Inbound-Calls, Outbound-Calls, Insurance-Verification, Billing, Customer-Records

### Appointment Setter & Client Acquisition Specialist

Grey Lounge. Jan 2022 - Jul 2023

```text
Acted as primary point of contact for incoming inquiries, screening prospects to qualify needs and directing high-value clients to booking agents. Managed high-volume client intake, resolving buyer hesitations and upselling premium reservation packages to increase daily revenue.
```

Skills: Client-Acquisition, Appointment-Setting, Candidate-Screening, Upselling, Client-Records, Follow-up

### Sales Representative

Irish Hotel. Feb 2021 - Jan 2022

```text
Conducted outbound and inbound prospect screening to evaluate client requirements, qualify buying intent, and recommend tailored packages. Managed booking schedules and pipeline logs, trained staff on objection handling and call conversion, and executed follow-up calls to drive recurring sales.
```

Skills: Sales, Lead-Qualification, Pipeline-Management, Training, Objection-Handling, Follow-up-calls, Customer-Retention

## Education

### Benue State Polytechnic

National Diploma, Business Administration

```text
Earned a National Diploma in Business Administration from Benue State Polytechnic.
```

### Benue State Polytechnic

Higher National Diploma, Business Administration

```text
Earned a Higher National Diploma in Business Administration from Benue State Polytechnic.
```

## Tech stack

- Salesforce
- Google Workspace
- Microsoft Excel
- Calendly
- Microsoft Word
- Microsoft PowerPoint
- Microsoft 365
- Instagram
- TikTok

To contact Pasa, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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