# Pankaj Gangwar

Pankaj Gangwar is a remote worker on Himalayas, Customer Service Associate at Twahеer Trading Supermarket, based in India.

Source: https://himalayas.app/@pankajgangwar

```text
Customer Service Associate at Twahеer Trading Supermarket who supported customers, inventory, and checkout operations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 499k+ INR |
| Job categories | Customer Service Professional, Assistant Supervisor, Cashier, Sales and Customer Support |
| Skills | Customer Service, Customer Relationship Management, Retail Operations, Inventory Management, Cash Handling, Billing, Flight Catering Coordination, Dispatch Operations, Operational Compliance, Operational Reporting, stock replenishment, Cash Reconciliation, Microsoft Office, Microsoft Word, Excel |

## About

```text
At Twahеer Trading Supermarket in Mauritius, I assisted customers with product selection and inquiries, replenished stock, and maintained inventory records. I also supported billing and checkout operations while helping maintain store presentation and service quality.

At Taj SATS Air Catering Ltd., I coordinated flight catering and dispatch operations, supported loading and unloading activities, and coordinated with airline staff for timely departures. I also prepared operational reports and documentation while maintaining safety and operational compliance.

Earlier, I managed cash, card, and digital transactions as a Cashier at Chawla Stores, and supported sales and customer service activities at Gennex Herbal Bio Health Pvt. Ltd. I'm pursuing an MBA at Mangalayatan University.
```

## Experience

### Customer Service Associate

Twahеer Trading Supermarket. May 2025 - May 2026

```text
Assisted customers with product selection and inquiries, managed stock replenishment and inventory records, and supported billing and checkout operations.
```

Skills: Customer-Service, Inventory-Management, Billing, Retail-Operations, Communication-Skills

### Assistant Flight Supervisor

Taj SATS Air Catering Ltd.. Jun 2023 - Oct 2023

```text
Coordinated flight catering and dispatch operations, supervised loading and unloading activities, and maintained safety and operational compliance.
```

Skills: Catering-Operations, Dispatch, Safety-Compliance, Team-Coordination, Reporting

### Cashier

Chawla Stores. Apr 2022 - May 2023

```text
Managed cash, card, and digital transactions, handled billing operations and daily cash reconciliation, and assisted customers with payment-related queries.
```

Skills: Cash-Handling, Billing, Customer-Service, Reconciliations, Sales-Records

### Sales & Customer Support Executive

Gennex Herbal Bio Health Pvt. Ltd.. Jan 2018 - Dec 2019

```text
Assisted customers with product-related information, maintained customer records and daily reports, and supported sales and customer service activities.
```

Skills: Customer-Support, Sales, Record-keeping, Reporting

## Education

### Mangalayatan University

MBA, Business Administration

```text
Pursuing an MBA degree from Mangalayatan University.
```

### Swami Vivekanand Subharti University

BBA, Business Administration. Grade: 68%

```text
Completed a Bachelor of Business Administration (BBA) with 68% marks.
```

### Guru Kashi University

Diploma, Agriculture

```text
Completed a Diploma in Agriculture from Guru Kashi University.
```

### Frankfinn Institute

Professional Diploma, Hospitality, Travel & Customer Service

```text
Completed a Professional Diploma in Hospitality, Travel & Customer Service.
```

### Pan Kumari Babu Ram Charan Inter College

Class XII, General Studies. Grade: 68%

```text
Completed Class XII from UP Board with 68% marks.
```

### National Public School

Class X, General Studies. Grade: CGPA 6.4

```text
Completed Class X from CBSE with a CGPA of 6.4.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint

To contact Pankaj, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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