# Panagiotis Kyrou Panagiotis Kyrou is a remote worker on Himalayas, Behavioural Designer & Innovation Strategist at PKyrou BV / ESPR Method, based in Netherlands. Source: https://himalayas.app/@panagiotiskyrou ```text Service designer at PKyrou BV / ESPR Method, mapping investment-service journeys for Wattify & Youki into service and UX recommendations. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | Netherlands | | Authorized to work in | Netherlands | | Salary expectations | 90k+ EUR | | Job categories | Service Designer, Product Designer, UX Designer, Customer Experience Designer, Product Manager, Design Strategist, Behavioural Designer, Innovation Strategist | | Skills | Service Design, Product Strategy, UX Research, Service Architecture, Service blueprints, User Journey Mapping, Ecosystem Mapping, Capability Mapping, Workflow Mapping, UX Evaluation, Information Architecture, Experience Prototyping, Product Management, Product Design, Design Systems | | Website | https://pkyrou.com | | Portfolio | https://pkyrou.com | ## About ```text At PKyrou BV / ESPR Method, I advise organisations and startups on service design, product strategy and digital transformation. For Wattify & Youki, I mapped the investment-service ecosystem and translated current- and future-state journeys into service and UX recommendations. At The Startup Buddy, I led the redesign toward a configurable Accelerator-as-a-Service. I designed platform UX and a reusable design system, then defined product capabilities and phased release roadmaps using user and client feedback. I founded InfinitiesCore, a gamified psychometric self-development platform combining behavioural psychology, game design and digital storytelling. I designed its motivation-led assessment and product experience and managed a multidisciplinary team. At Europeana Foundation, I progressed through UX, customer experience and principal service design roles. I mapped service dependencies, developed concepts for Metis data-ingestion workflows, and co-authored the Europeana Impact Playbook and Europeana Content Strategy. ``` ## Experience ### Behavioural Designer & Innovation Strategist (current) PKyrou BV / ESPR Method. Jan 2020 - Present ```text Advises organisations and startups on service design, product strategy, behavioural design, digital transformation and innovation. Selected work includes Nikon and Amazon Web Services (AWS). ``` Skills: Service-Design, Product-Strategy, Behavioral-Design, Digital-Transformation, Innovation, Workshops, Co-Creation, Figma, Miro, Jira ### Interim Chief Product Officer (CPO) / Product & Service Design Lead The Startup Buddy. May 2022 - May 2023 ```text Led the redesign from a conventional startup accelerator toward a configurable Accelerator-as-a-Service, connecting enterprise and university programmes with founder, mentor, investor and partner experiences. Designed platform UX and a reusable design system for onboarding, progress tracking, goals, step-based tasks, rewards, personalised guidance, community, events and support. ``` Skills: Product-Management, Service-Design, UX-Design, Design-Systems, Roadmapping, User-Research, Figma, Miro, Jira ### Founder / Product & Experience Designer InfinitiesCore. Jan 2020 - Aug 2022 ```text Founded and led a gamified psychometric self-development platform combining behavioural psychology, game design and digital storytelling. Designed the motivation-led assessment and product experience and managed a multidisciplinary team of 10+. ``` Skills: Product-Design, Experience-Design, Gamification, Behavioral-Psychology, Team-Management, Figma, Miro ### Strategic Design Consultant Independent / Freelance. Mar 2013 - Jan 2020 ```text Delivered UX, product, service-design and strategy work across retail, aviation, games, digital marketing, healthcare and tourism. Selected work included Broughton Ales, doo.gr, BP Air with ITMundi, startup advisory and game-design consulting. ``` Skills: UX-Design, Product-Design, Service-Design, Strategy, Figma, Miro, Jira ### Principal Service Designer Europeana Foundation. Jan 2018 - Dec 2019 ```text Progressed through three design roles spanning UX/CX, service design, product strategy, research and organisation-wide strategic design across public services, partner experiences and internal tools. Mapped the service ecosystem connecting museums, libraries and archives, data aggregators, account/collection managers, ingestion teams and Europeana.eu, Europeana Pro and Metis. ``` Skills: Service-Design, UX-Research, User-Journeys, Service-blueprints, Information-Architecture, Workshops, Co-Creation, Figma, Miro, Jira ### Customer Experience Designer Europeana Foundation. Jan 2016 - Dec 2018 ```text Progressed through three design roles spanning UX/CX, service design, product strategy, research and organisation-wide strategic design across public services, partner experiences and internal tools. Mapped the service ecosystem connecting museums, libraries and archives, data aggregators, account/collection managers, ingestion teams and Europeana.eu, Europeana Pro and Metis. ``` Skills: Service-Design, UX-Research, User-Journeys, Service-blueprints, Information-Architecture, Workshops, Co-Creation, Figma, Miro, Jira ### UX Designer Europeana Foundation. Jul 2015 - Dec 2016 ```text Progressed through three design roles spanning UX/CX, service design, product strategy, research and organisation-wide strategic design across public services, partner experiences and internal tools. Mapped the service ecosystem connecting museums, libraries and archives, data aggregators, account/collection managers, ingestion teams and Europeana.eu, Europeana Pro and Metis. ``` Skills: Service-Design, UX-Research, User-Journeys, Service-blueprints, Information-Architecture, Workshops, Co-Creation, Figma, Miro, Jira ### Product Owner / UX Designer MiWi BV. Jul 2014 - Dec 2014 ```text Owned product development and UX for an interest-based social-media startup, translating business goals and user needs into product priorities and design decisions. ``` Skills: Product-Management, UX-Design, Product-Development, Figma, Miro ### Graduate UX Consultant Green Orange Digital Marketing. Sep 2012 - Feb 2013 ```text Introduced UX methods into the agency design process using the FOOTBALLMEISTER redesign as the primary test case; parts of the approach were subsequently adopted internally. ``` Skills: UX-Design, Design-Process, Figma, Miro ### Junior Game Designer Digital Chocolate. Jan 2011 - Feb 2011 ```text Promoted after four months and worked on Millionaire City, contributing to game design and live operations during the period in which the title reached 12.7M monthly active users (December 2010). ``` Skills: Game-Design, Live-Operations, Social-Gaming ### Social Game Design Intern Digital Chocolate. Sep 2010 - Feb 2011 ```text Promoted after four months and worked on Millionaire City, contributing to game design and live operations during the period in which the title reached 12.7M monthly active users (December 2010). ``` Skills: Game-Design, Live-Operations, Social-Gaming ## Education ### Saxion University of Applied Sciences Bachelor's degree, Art and Technology. 2008 - 2012 ```text Bachelor's degree in Art and Technology with a focus on Human-Computer Interaction. ``` ## Tech stack - InVision - Figma - Adobe XD - Sketch - Jira - Miro To contact Panagiotis, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Noa Carmel](https://himalayas.app/@noacarmel): Lead Designer, The Science Of - [Van Serna](https://himalayas.app/@Van_S): Product Designer, Pumble - [Slava Bronevitskiy](https://himalayas.app/@slava_uxd): Senior User Experience Designer, CCV Group / Fiserv - [Sydney Fernandes](https://himalayas.app/@sydneyfernandes): Senior Product Designer, ACT Design Studio - [Jenny Kan](https://himalayas.app/@jennykan): Innovation Lead & Engagement Lead, ServiceNow EMEA - [Patrick Kaman](https://himalayas.app/@patrickkaman): Senior Digital Product Designer, MultiTankcard - [DJ Adema](https://himalayas.app/@djadema): Founder, Principal Service Designer, Mothership - [Maya Allister](https://himalayas.app/@mayaallister): Product Designer, Integrative Medicine OC - [Sahil Bishnoi](https://himalayas.app/@sahilbishnoi): Senior Product Designer (Growth), Preply - [Penney Looije](https://himalayas.app/@penneylooije): Senior Product Designer, Intergamma (GAMMA & Karwei)