# Paidamoyo Joyce Gwekwerere

Paidamoyo Joyce Gwekwerere is a remote worker on Himalayas, Administrator at FX Health, based in South Africa.

Source: https://himalayas.app/@paidamoyojoycegwekwe

```text
Detail-oriented administrator who turns leads into booked meetings and keeps records flawless.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | South Africa |
| Authorized to work in | South Africa |
| Job categories | Administrator, Administration, Appointment Setter, Lead Qualification, Front Desk Reception, Medical Assistant, Admin Management, Administration Management, IT Administrator, Systems Administrator, Administrative Manager |
| Skills | Communication Skills, Data Entry, Customer Service, Front Desk Reception, Inbound Calls, Phone Communication, Email Communication, Appointment Scheduling, Calendar Management, Remote Work, Time Management, Problem Solving, Attention To Detail, Organizational Skills, Client Records, CRM Management, HubSpot, Pipedrive, Lead Qualification, Travel Coordination, Inventory Management, Patient Scheduling, Billing, Insurance Verification, Patient Intake, Coding, Records Management, Confidentiality |

## What I'm looking for

```text
I’m looking for an administrative or front-desk role where I can manage calendars, inboxes, and client/patient records, support customer satisfaction, and grow my operations and CRM skills in a structured team.
```

## About

```text
I’m a detail-oriented, highly organized administrator with extensive experience in data entry and data capturing, customer service, and front-office operations. I’m comfortable handling inbound calls, managing emails, and scheduling appointments while keeping client records accurate.

In a remote Appointment Setter & Lead Qualifier role for an Australia-based client, I initiated outbound calls, emails, and LinkedIn messages to warm and cold leads. I qualified leads, scheduled appointments between qualified prospects and the sales team, and maintained up-to-date lead information in CRM platforms including HubSpot and Pipedrive, while reporting on engagement and follow-up progress.

In my current Administrator role at FX Health, I manage executive calendars, coordinate travel, answer and direct incoming calls, and respond promptly to client inquiries. I also handle patient scheduling, billing, insurance verification, patient intake, coding, and record management with strict confidentiality standards—bringing strong communication, organization, and customer satisfaction to every interaction.
```

## Experience

### Administrator (current)

FX Health. Feb 2024 - Present

```text
Managed executive calendars, inbound calls, and email/chat correspondence while coordinating appointments, meetings, and travel arrangements. Maintained accurate client and patient records, including scheduling, billing, and insurance verification with confidentiality compliance.
```

Skills: Appointment-Coordination, Customer-Service, Client-Records, Patient-Scheduling, Billing, Insurance-Verification, Data-Management, Confidentiality

### Appointment Setter & Lead Qualifier

Australia-Based Client. May 2023 - Dec 2024

```text
Initiated outbound calls, emails, and LinkedIn messages to warm and cold leads across industries in Australia, qualifying prospects to determine sales potential. Managed CRM lead records and scheduled appointments with the sales team while tracking engagement and follow-up progress.
```

Skills: Outbound-Calling, Lead-Qualification, Appointment-Scheduling, CRM-Management, HubSpot, Pipedrive, Lead-Follow-Up, Reporting, Sales-Outreach

## Education

### Dalmor Training

Medical Assistant Course, Medical Assisting

```text
Completed a Medical Assistant course at Dalmor Training in 2024.
```

### UCT Online High School

High School Diploma, High School

```text
Earned a High School Diploma through UCT Online High School, graduating in November 2022.
```

## Tech stack

- Pipedrive
- Gmail
- Zendesk
- HubSpot
- Microsoft Excel
- Canva
- Airtable
- Jotform
- Refine
- Remote

To contact Paidamoyo Joyce, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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