# Ovsanna Kspoyan

Ovsanna Kspoyan is a remote worker on Himalayas, Product Owner / ITProject Manager at Smoothr (Sterlix GmbH), based in Armenia.

Source: https://himalayas.app/@ovsannakspoyan

```text
Product Owner at Smoothr managing five QSR products, including a rollout to 20 venues and POS integrations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Armenia |
| Authorized to work in | Armenia |
| Salary expectations | 35k+ USD |
| Job categories | Product Owner, IT Project Manager, Project Manager |
| Skills | Product Ownership, Product Management, Product Backlog Management, Product Roadmap, Product Discovery, Multi Brand Product Portfolio Management, Product Feature Prioritization, Product Requirements, User Stories, Acceptance Criteria, MVP Scoping, B2B SaaS, Quick Service Restaurants (QSR) Technology, Restaurant Technology, POS Integration |
| LinkedIn | https://linkedin.com/in/ovsanna-kspoyan-pm-po |

## About

```text
At Smoothr (Sterlix GmbH), I own the roadmap and backlog for five products serving quick-service restaurant chains. I’m responsible for integration requirements and product readiness for a software and hardware rollout to 20 venues.

At Purlin Co, I owned the backlog for AI-powered B2B SaaS products, from discovery through release and post-launch iteration. I defined success criteria and AI evaluation metrics for LLM and RAG improvements with ML engineers, and managed integrations and white-label implementations for 10+ B2B clients.

Earlier, I contributed to product planning and requirements at Confidential (NDA), then planned technical initiatives at Thermosys LLC. My background in accounting and finance informs an analytical, budget-aware approach to product prioritization.
```

## Experience

### Product Owner / ITProject Manager (current)

Smoothr (Sterlix GmbH). Jun 2026 - Present

```text
Owns the product roadmap and backlog for five products in a B2B ordering platform for QSR chains, including POS integrations and rollout to 20 venues. Leads backlog refinement, sprint planning, and integration requirements with external vendors.
```

Skills: Product-Management, Product-Backlog-Management, Product-Roadmap, Agile, Scrum, Sprint-Planning, POS-Integration, Lightspeed-K-Series, Third-Party-Integrations, Jira, Confluence, Figma, Miro, Asana, Postman, Google-Analytics-4, Looker

### Product Owner / ITProject Manager

Purlin Co. Mar 2024 - May 2026

```text
Owned the product backlog for AI-powered B2B SaaS products on web and mobile, from discovery through release and post-launch iteration. Defined success criteria and AI evaluation metrics for LLM and RAG improvements, and managed integrations for 10+ B2B clients.
```

Skills: Product-Management, AI-Product-Management, LLM, RAG, Evaluation-Metrics, Agile, Scrum, User-Stories, Acceptance-Criteria, Jira, Confluence, Figma, Miro, Asana, Postman, Google-Analytics-4, Looker

### IT Project Manager

Confidential (NDA). Sep 2022 - Feb 2024

```text
Contributed to backlog prioritization through market research and user feedback analysis. Wrote and maintained requirements and product documentation, and facilitated planning, backlog refinement, and retrospectives while the team adopted Scrum.
```

Skills: Product-Management, Agile, Scrum, Backlog-Refinement, User-Stories, Product-documentation, Stakeholder-Management, Jira, Confluence

### Project Manager

Thermosys LLC. Jul 2021 - Aug 2022

```text
Planned and tracked technical initiatives with stakeholders and project teams. Handled documentation, reporting, and cost control.
```

Skills: Project-Management, Stakeholder-Management, Documentation, Reporting, Cost-Control

### Accountant / Finance Professional

Various Organizations. Jan 2017 - Jun 2021

```text
Handled budgeting, expense tracking, financial reporting, and analysis to support business decisions.
```

Skills: Budgeting, Expense-Tracking, Financial-Reporting, Financial-Analysis

## Education

### Armenian Code Academy

IT Project Management, IT Project Management. 2023 - 2023

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IT Project Management certification from Armenian Code Academy in 2023.
```

### American University of Armenia

MA, Teaching English as a Foreign Language. Grade: 4.0/4.0

```text
MA in Teaching English as a Foreign Language (TEFL) from the American University of Armenia with a GPA of 4.0/4.0.
```

### International Accountancy Teaching Center

Master's Degree, Accounting and Taxation

```text
Master's Degree in Accounting and Taxation from the International Accountancy Teaching Center.
```

### Scrum.org

Professional Scrum Master I (PSM I), Scrum. 2023 - 2023

```text
Professional Scrum Master I (PSM I) certification from Scrum.org in 2023.
```

### Yerevan State University

Bachelor's Degree, Philology. Grade: 4.0/4.0

```text
Bachelor's Degree in Philology from Yerevan State University with a GPA of 4.0/4.0.
```

## Tech stack

- Postman
- Looker
- Figma
- Jira
- Confluence
- Asana
- Miro
- Retrieval-Augmented Generation (RAG)

To contact Ovsanna, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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