# Osiris Torres

Osiris Torres is a remote worker on Himalayas, AI Data Specialist at Revi, based in Germany.

Source: https://himalayas.app/@osiristorres1

```text
Customer support and operations specialist at Revi who onboarded and structured data for 50+ restaurants ahead of deadline.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Germany |
| Authorized to work in | Germany |
| Salary expectations | 30k+ EUR |
| Job categories | Customer Support Specialist, Operations Specialist, Data Specialist, Paralegal, Schedulers, Concierge |
| Skills | Customer Support, Tier 1 Support, Escalation Handling, De escalation, CRM documentation, Data On Boarding, Data Entry, Data Validation, Onboarding Workflows, Scheduling, Client Onboarding, Legal Administration, Document Management, Case Management, HubSpot |

## About

```text
At Revi, I led data onboarding for an AI-driven restaurant platform and structured data for 50+ restaurants ahead of deadline. I also built onboarding workflows in Google Sheets and Retool to speed up partner setup.

At Tingen Law, I was the primary point of contact for clients and supported legal administration by drafting and standardizing forms and maintaining digital case files. At Nearsol & Conduent, I handled Tier 1 and escalated cases across phone, email, and chat, de-escalated sensitive situations, and kept detailed case documentation.
```

## Experience

### AI Data Specialist

Revi. Jun 2025 - Oct 2025

```text
Led high-volume data onboarding for an AI-driven restaurant platform, building structured workflows in Google Sheets and Retool. Onboarded and structured data for 50+ restaurants ahead of deadline.
```

Skills: Data-On-Boarding, Google-Sheets, Retool, Data-Accuracy, Workflow-Design

### Paralegal / Client Support & Legal Administration

Tingen Law. Mar 2024 - May 2025

```text
Primary point of contact for clients, handling sensitive communication with clarity and empathy. Drafted and standardized legal forms, affidavits, and templates in a compliance-driven environment.
```

Skills: client-support, Legal-Administration, Document-Management, Compliance, Deadline-Management

### Concierge (Outbound Calls & Scheduling)

Newhomesmate. Jan 2024 - Mar 2024

```text
Made outbound calls to registered users, qualified their interest, and booked appointments with real estate agents. Logged call outcomes and appointment details in the CRM for follow-up.
```

Skills: Outbound-Calls, Lead-Qualification, Scheduling, CRM, Appointment-Setting

### Scheduler (Client Onboarding)

Oclinicals. Aug 2023 - Jan 2024

```text
Coordinated scheduling and onboarding communication by email and phone. Ensured accurate data entry and clear follow-ups for a smooth client experience.
```

Skills: Scheduling, Client-Onboarding, Email-Communication, Phone-Communication, Data-Entry

### Customer Service & Resolutions Specialist

Nearsol & Conduent. Jan 2020 - May 2023

```text
Handled Tier 1 and escalated cases by phone, email, and chat, managing 30–60 interactions per day. De-escalated sensitive situations and kept detailed case documentation.
```

Skills: Customer-Support, Tier-1-Support, Escalation-Handling, De-escalation, Case-Documentation, Phone, Email, Chat

## Education

### Liceo Frater

High School Diploma, Computer Science

```text
Completed high school diploma in Computer Science in 2017.
```

## Tech stack

- Google Docs
- Slack
- Retool
- HubSpot
- Google Workspace
- Google Sheets
- Zoom
- Odoo
- Microsoft Office

To contact Osiris, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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