# Ömer Doğan

Ömer Doğan is a remote worker on Himalayas, Senior Advisor at Concentrix, based in Turkey.

Source: https://himalayas.app/@omerdogan

```text
Customer Support Specialist with 5+ years of experience in customer service, technical and account support, including international environments.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Turkey |
| Authorized to work in | Turkey |
| Salary expectations | 500k+ TRY |
| Job categories | Customer Service Advisor, Senior Advisor, Operations Coordinator, Travel Consultant |
| Skills | Customer Support, Technical Support, Account Support, Customer Service, Issue Resolution, Crisis Management, Transportation Coordination, Travel Consulting, Tour Booking Management, Delivery Support, Support Tracking |
| LinkedIn | https://linkedin.com/in/omer-dogan |

## About

```text
At Concentrix, I provided software and account support, resolving technical and account-related inquiries. I worked on the Apple project and collaborated with cross-functional teams to deliver efficient solutions while maintaining service quality.

At hepsiJet, I supported customers with delivery, tracking, and service inquiries and coordinated with internal teams on issue resolution. Earlier, I coordinated transportation services at Golden Cappadocia Travel and advised international customers on tours and bookings at AlaturkaTurkey.
```

## Experience

### Senior Advisor

[Concentrix](https://himalayas.app/companies/concentrix). Jan 2024 - Jan 2026

```text
Provided software and account support, resolving technical and account-related inquiries. Collaborated with cross-functional teams in a fast-paced environment to deliver efficient solutions while maintaining high service quality.
```

Skills: Software-support, Account-Support, Cross-Functional-Collaboration, Problem-Solving, Customer-Service

### Customer Support Advisor

hepsiJet. Jan 2023 - Jan 2024

```text
Assisted customers with delivery, tracking, and service-related inquiries. Coordinated with internal teams to ensure timely issue resolution.
```

Skills: Customer-Support, Issue-Resolution, Coordination, Communication-Skills

### Operations Coordinator

Golden Cappadocia Travel. Jan 2022 - Jan 2023

```text
Coordinated transportation services between tourists, hotels, and drivers. Managed operational issues and communicated with international customers.
```

Skills: Operations-Coordination, Transportation-Management, Client-Communication, Problem-Solving

### Travel Consultant

Alaturka Turkey. Jan 2021 - Jan 2022

```text
Advised international customers on tours and travel services. Assisted with bookings and customer inquiries.
```

Skills: Travel-Consulting, Customer-Service, Booking-Management, Communication-Skills

## Education

### Atatürk University

Associate degree, Advertising

```text
Pursued an associate degree in Advertising.
```

## Tech stack

- Microsoft Office 365

To contact Ömer, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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