# Omar Ahmed

Omar Ahmed is a remote worker on Himalayas, Scrum Master at Tata Consultancy Services, based in India.

Source: https://himalayas.app/@omarahmed12

```text
Scrum Master at TATA CONSULTANCY SERVICES who improved sprint goal achievement by 90% across enterprise API and data delivery.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 70k+ INR |
| Job categories | Scrum Master, Agile Coach, Project Manager |
| Skills | Scrum, Agile Coaching, SAFe, Kanban, PI Planning, Scrum Of Scrums Facilitation, Agile Transformation, Sprint Planning, Backlog Refinement, Sprint Reviews, Retrospectives, Program Increment (PI) Planning, Dependency Management, Release Management, Impediment Removal |
| LinkedIn | https://linkedin.com/in/omar-ahmed-9aaa7178 |

## About

```text
At TATA CONSULTANCY SERVICES, I facilitated 86 sprints across enterprise API and data delivery, helping teams strengthen alignment and sprint predictability. I also coached 50+ engineers and 6 product owners during an Enterprise Agile rollout.

Within a SAFe Agile Release Train, I worked with the RTE and multiple teams on PI Planning and Scrum of Scrums. I used Jira Align to track dependencies against business priorities and PI objectives.

At ADP PVT. LTD., I introduced Agile ceremonies, sprint cadences and JIRA backlog governance to a waterfall delivery program. I coordinated HCM platform upgrades from planning and requirements through QA and go-live.

Earlier, at DELL INTERNATIONAL SERVICES, I managed relationships across enterprise accounts and exceeded a quarterly sales revenue target at 114% in Q1 FY16. I hold Professional Scrum Master I certification and Google Project Management and Google Cloud Certified Generative AI Leader certificates.
```

## Experience

### Scrum Master

[Tata Consultancy Services](https://himalayas.app/companies/tata-consultancy-services). Sep 2022 - Mar 2026

```text
Led cross-functional Scrum teams across enterprise API and data delivery, facilitating 86 sprints over 3.5 years. Coached 50+ engineers and 6 product owners on Agile practices and supported SAFe-based delivery within an Agile Release Train.
```

Skills: Scrum, Kanban, SAFe, PI-Planning, Scrum-Of-Scrums-Facilitation, Dependency-Management, Jira, Jira-Align, Confluence, Velocity, Cycle-Time, Lead-Time-Management, WIP, Agile-Coaching, Stakeholder-Management

### Project Manager/Scrum Master

[ADP](https://himalayas.app/companies/adp). Jul 2018 - Sep 2021

```text
Acted as Scrum Master introducing Agile ceremonies and backlog governance into a waterfall delivery program. Led end-to-end agile delivery for HCM platform upgrades, achieving 95% on-time execution across client-facing initiatives.
```

Skills: Scrum, Agile-Coaching, Jira, HCM, Project-Management, Stakeholder-Management

### Tech Sales Representative

[Dell International Services](https://himalayas.app/companies/dell). Aug 2014 - Jun 2018

```text
Managed relationships across a portfolio of 500+ enterprise accounts, using consultative stakeholder engagement to identify business needs. Exceeded quarterly sales revenue target at 114% in Q1 FY16 through new client acquisition and expansion.
```

Skills: Sales, CRM, Salesforce, Account-Management, Pipeline-Management

### Process Executive

[Cognizant Technology Solutions](https://himalayas.app/companies/cognizant). Dec 2012 - Jun 2014

```text
Managed order activation and fulfillment activities within an order-management environment, consistently exceeding monthly KPIs for call quality and process adherence. Handled customer concerns and escalations, served as a process SME and trained new team members.
```

Skills: Order-Management, CRM, Customer-Service, Process-Improvement, Training

## Education

### Google Cloud

Google Cloud Certified Generative AI Leader, Generative AI

```text
Google Cloud Certified Generative AI Leader certification, obtained in July 2025.
```

### Scrum.org

Professional Scrum Master I (PSM I), Scrum

```text
Professional Scrum Master I (PSM I) certification from Scrum.org, obtained in April 2022.
```

### Coursera

Google Project Management Certificate, Project Management

```text
Google Project Management Certificate from Coursera, obtained in April 2022.
```

### University of Greenwich

Master's, International Business

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Master's degree in International Business from the University of Greenwich, London, UK, completed in January 2012.
```

### ICFAI National College

Bachelor of Business Administration, Business Administration

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Bachelor of Business Administration from ICFAI National College, Hyderabad, India, completed in June 2009.
```

## Tech stack

- Jira
- Confluence
- SAFe

To contact Omar, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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