# Oluwatosin Omotore

Oluwatosin Omotore is a remote worker on Himalayas, Customer Care Representative at Steadfast, based in Nigeria.

Source: https://himalayas.app/@oluwatosinomotore

```text
Customer Care Representative at Steadfast, resolving customer issues and supporting satisfaction and retention.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 74k+ USD |
| Job categories | Customer Service, Sales, Operations Supervisor |
| Skills | Customer Service, Customer Support, Customer Relationship Management, Complaint Handling, Complaint Resolution, Customer Retention, Customer Follow up, Sales, Sales Support, Product Promotion, Lead Generation, Digital Customer Engagement, Administrative Support, Inventory Monitoring, Website Management |
| LinkedIn | https://linkedin.com/in/omotore-oluwatosin-b9687034a |

## About

```text
At Steadfast, I respond to customer enquiries, complaints, and service requests, and follow up on unresolved issues to support timely resolution.

At Codar Tech, I attended to customer enquiries, handled complaints, and supported sales and customer engagement. I also managed website functions and supported the company's online presence.

At Apex Telecom, I handled customer enquiries and service issues remotely, promoted products and services, and coordinated with the technical team to resolve customer concerns.

At Omfunmart Supermarket, I supported sales and daily operations, assisted customers with product choices, and monitored inventory. I also hold a B.Sc. in Chemistry and a Full-Stack Web Development certification.
```

## Experience

### Customer Care Representative (current)

Steadfast. Jan 2026 - Present

```text
Respond to customer enquiries, complaints, and service requests professionally. Follow up on unresolved issues and support customer satisfaction and retention.
```

Skills: Customer-Service, Customer-Support, Complaint-Handling, Customer-Relationship-Management, Communication-Skills, Problem-Solving

### Customer Service / Website Manager

Codar Tech. Jan 2025 - Jan 2026

```text
Attended to customer enquiries, handled complaints, and supported sales activities. Managed website functions and supported the company's online presence.
```

Skills: Customer-Service, Website-Management, Sales-Support, Customer-Engagement, Teamwork

### Remote Customer Care Representative

Apex Telecom. Jan 2020 - Jan 2024

```text
Handled customer enquiries, complaints, and service requests remotely. Promoted products and services and coordinated with the technical team to resolve issues.
```

Skills: Remote-Customer-Support, Complaint-Resolution, Product-Promotion, Customer-Retention, Digital-Communication

### Sales / Operations Supervisor

Omfunmart Supermarket. Jan 2018 - Jan 2020

```text
Assisted customers with product enquiries and purchasing decisions. Supported daily sales operations, monitored inventory, and maintained accurate records.
```

Skills: Sales, Customer-Service, Inventory-Management, Operations, Teamwork

## Education

### Codar Tech Institute

Certified Full-Stack Web Developer, Web Development

```text
Completed a Full-Stack Web Development certification in 2024.
```

### Ekiti State University

Bachelor of Science, Chemistry. Grade: Second Class Upper

```text
Earned a B.Sc. in Chemistry with Second Class Upper honours.
```

## Tech stack

- Postman
- GitHub
- MongoDB
- Node.js
- React
- JavaScript
- Microsoft Excel
- Visual Studio Code
- Git
- REST APIs

To contact Oluwatosin, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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