# Oluwaferanmi Olaniran

Oluwaferanmi Olaniran is a remote worker on Himalayas, Technical Application Support Engineer at CIRC Global/MTN, based in Nigeria.

Source: https://himalayas.app/@oluwaferanmiolaniran

```text
IT project management professional at CIRC Global/MTN, coordinating deployments, migrations, and system upgrades.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 39k+ USD |
| Job categories | IT Project Manager, IT Project Coordinator |
| Skills | IT Project Coordination, Project Delivery, Deployment Planning, Scope Tracking, Issue And Risk Management, Vendor coordination, ITIL, Incident Management, Problem Management, Change Management, Root Cause Analysis, SLA Management, Network Security, Firewall Administration, SIEM |

## What I'm looking for

```text
I'm seeking to transition into IT Project Management, where I can plan, coordinate, and deliver IT projects on time and within scope.
```

## About

```text
At CIRC Global/MTN, I coordinate deployments, upgrades, and patches with developers, infrastructure, and QA teams. I also support data migrations, integrations, and enhancement projects from planning through delivery.

I manage ITIL-aligned incident, problem, and change workflows, and lead root cause analysis on recurring issues. I turn findings into action plans and documentation for the wider team.

As a Network Security Analyst at RGS Worldwide/MTN, I led initiatives to improve system performance and reduce IT operating costs. I also designed and implemented automated monitoring systems as a project initiative.

In my freelance IT Support Analyst work, I manage delivery of internal automation tools from requirements gathering through deployment. I'm seeking to transition into IT Project Management, bringing technical grounding and project coordination experience to deliver work on time and within scope.
```

## Experience

### Technical Application Support Engineer (current)

CIRC Global/MTN. Jan 2025 - Present

```text
Coordinated with developers, infrastructure, and QA teams to plan and support deployments, upgrades, and patches. Managed incident, problem, and change management workflows following ITIL best practices.
```

Skills: ITIL, Incident-Management, Problem-Management, Change-Management, Root-Cause-Analysis, SQL-Server, MySQL, Oracle, PostgreSQL, Python, PowerShell, BASH, Documentation, SOPs

### IT Support Analyst (current)

Freelance. Jan 2020 - Present

```text
Managed end-to-end delivery of internal automation tools and built a knowledge base reducing repeat escalations. Diagnosed and resolved over 100 monthly tickets across hardware, software, and network issues.
```

Skills: PHP, Python, NodeJS, MySQL, PostgreSQL, MongoDB, Linux, Automation, Documentation, User-Training

### Network Security Analyst

RGS Worldwide/MTN. Jan 2024 - Jan 2025

```text
Led initiatives to enhance system performance and reduce IT operating costs. Designed and implemented automated monitoring systems to improve threat detection and response time.
```

Skills: Network-Security, Automation, Monitoring, Mentorship, Documentation, Escalation-Management

### Network Security Analyst

Treten Network/MTN. Jan 2022 - Jan 2024

```text
Coordinated with internal teams to build escalation paths and resolve tier 2 issues. Investigated security incidents and monitored infrastructure via SIEM platforms.
```

Skills: SIEM, Incident-Response, Firewalls, Access-Management, User-Administration, Training

### IT Support Specialist

GTI Investment Group. Jan 2021 - Jan 2022

```text
Coordinated hardware and software rollouts, liaised with vendors, and supported Microsoft 365 adoption. Resolved end-user hardware and software issues to minimize downtime.
```

Skills: Hardware, Software, Microsoft-365, Vendor-Management, User-Support

## Education

### CompTIA

CompTIA Security+, Security

```text
CompTIA Security+ certification, in progress.
```

### CompTIA

CompTIA A+, IT Support

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CompTIA A+ certification, in progress.
```

### Google

Google IT Support Specialization Certificate, IT Support

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Google IT Support Specialization Certificate.
```

### McPherson University

Bachelor of Science, Computer Science

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Bachelor of Science in Computer Science from McPherson University, completed in 2020.
```

### NetBrain Technologies

NetBrain Certified Automation Associate & Platform Associate, Network Automation

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NetBrain Certified Automation Associate & Platform Associate certification.
```

### Fortinet

Fortinet NSE Levels 1, 2 & 3 (Certified Associate), Network Security

```text
Fortinet NSE Levels 1, 2 & 3 (Certified Associate) certification.
```

## Tech stack

- Postman
- Splunk
- Sass
- MySQL
- PostgreSQL
- MongoDB
- Oracle
- Node.js
- .NET
- Bootstrap
- Slack
- Zendesk
- Chrome DevTools
- Jira
- jQuery
- JavaScript
- Python
- PHP
- C#
- PowerShell
- Google Workspace
- Notion
- Bash
- Microsoft Outlook
- Golang
- Microsoft 365

To contact Oluwaferanmi, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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