# Oluniyi Ojo

Oluniyi Ojo is a remote worker on Himalayas, Customer Relationship Officer at United Bank for Africa, based in Nigeria.

Source: https://himalayas.app/@oluniyiojo

```text
Customer Relationship Officer at United Bank for Africa (UBA), resolving banking complaints and helping customers use digital banking platforms.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 50k+ USD |
| Job categories | Customer Relationship Executive, Customer Service, Teller |
| Skills | Customer Relationship Management, Complaint Handling, Conflict Resolution, Banking Products, Digital Banking, Financial Transactions, Frontend Development, Backend Development, Web Development, Graphic Design, Microsoft Office, IT Tools |
| LinkedIn | https://linkedin.com/in/ojo-oluniyi-micheal-552052241 |

## About

```text
At United Bank for Africa (UBA), I address customer complaints, explain banking products and services, and help customers use digital banking platforms. I also maintain accurate records of customer interactions and transactions.

Earlier at UBA, I processed financial transactions as a Teller and served walk-in clients. My experience also includes guest service at the National Institute for Policy and Strategic Studies (NIPSS), alongside training in frontend and backend development.
```

## Experience

### Customer Relationship Officer (current)

[United Bank for Africa](https://himalayas.app/companies/united-bank-for-africa). Aug 2021 - Present

```text
Address and resolve customer complaints quickly and professionally. Provide information about banking products and services and educate customers on digital banking platforms.
```

Skills: Customer-Relationship-Management, Complaint-Handling, Conflict-Resolution, Communication-Skills, Microsoft-Office, Digital-Banking

### Teller

[United Bank for Africa](https://himalayas.app/companies/united-bank-for-africa). Dec 2019 - Aug 2021

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Processed financial transactions efficiently and accurately. Delivered high-quality service to walk-in clients and ensured compliance with banking policies.
```

Skills: Financial-Transactions, Customer-Service, Compliance, Attention-To-Detail

### Waiter (Customer Care & Welfare)

National Institute for Policy and Strategic Studies. Jul 2018 - Jun 2019

```text
Coordinated guest service needs and ensured participant welfare. Responded to requests courteously, contributing to guest satisfaction.
```

Skills: Customer-Service, Communication-Skills, Interpersonal-Skills

## Education

### Ladoke Akintola University of Technology

Bachelor of Science, Computer Science

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Pursuing a Bachelor of Science in Computer Science with expected completion in May 2027.
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### TechCrush Certification

Certificate, Backend Development. 2025 - 2026

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Completed a certificate program in Backend Development from December 2025 to March 2026.
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### Skyline ICT Consult Ltd

Certificate, Frontend Development. 2023 - 2024

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Completed a certificate program in Frontend Development from March 2023 to May 2024.
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### Federal Polytechnic, Ede

HND, Hospitality Management. 2016 - 2018. Grade: Good

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Earned a Higher National Diploma in Hospitality Management with a grade of Good.
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### Federal Polytechnic, Ede

OND, Hospitality Management. 2011 - 2015. Grade: Good

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Earned an Ordinary National Diploma in Hospitality Management with a grade of Good.
```

### Federal Government of Nigeria

NYSC Certificate, National Service. 2018 - 2019

```text
Completed the National Youth Service Corps (NYSC) program.
```

## Tech stack

- Microsoft Office

To contact Oluniyi, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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