# Olivia Blanca Dembkowski

Olivia Blanca Dembkowski is a remote worker on Himalayas, Sales and Marketing Specialist at Sinclair Inc, based in United States.

Source: https://himalayas.app/@oliviablancadembkows

```text
Customer Success Manager at Sinclair Inc, turning account performance data into client recommendations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 55k+ USD |
| Job categories | Customer Success Manager, Strategic Account Manager, National Account Manager |
| Skills | Customer Success, Strategic Account Management, Account Management, Customer Onboarding, Customer Implementation, Customer Adoption, Customer Retention, Renewals, Account Expansion, QBRs, Customer Health, Customer Metrics, KPIs, Business Reviews, Data Analysis |
| LinkedIn | https://linkedin.com/in/olivia-blanca-62b205156 |

## About

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At Sinclair Inc, I developed strategic recommendations based on customer goals, performance data, and industry trends. I also conducted business reviews, translating campaign metrics into actionable recommendations.

At FullSteam, I managed client relationships and renewal and expansion conversations for Bay-Master LLC. I guided customers through product offerings and upgrades with personalized consultations and virtual demonstrations.

At FullFunnel, I managed client campaigns and analyzed account performance and health. I presented insights to leadership and helped develop success plans based on clients’ processes and obstacles.

I’ve mentored and trained new hires on account management and sales processes. My experience includes customer onboarding, implementation, adoption, retention, and expansion.
```

## Experience

### Sales and Marketing Specialist

Sinclair Inc. Jan 2026 - Aug 2026

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Developed strategic recommendations based on customer goals and performance data. Managed customer expectations and coordinated cross-functional teams to resolve issues and execute deliverables.
```

Skills: Customer-Success, Account-Management, Onboarding, Implementation, Customer-Adoption, Retention, Renewals, Expansions, QBRs, Customer-Health, Customer-Advocacy, Customer-Metrics, KPIs, Account-Health, Business-Reviews, Data-Analysis, Success-Planning, Strategic-Account-Planning, Salesforce, HubSpot, Zendesk, Microsoft-Dynamics-365, SalesLoft, Zuora, Conga, Excel, PowerPoint, Slack, Teams, NetSuite

### National Account Manager and Customer Success Executive

FullSteam. Aug 2023 - Oct 2025

```text
Managed and strengthened long-term client relationships through consultative account management and proactive customer engagement. Analyzed account and business performance metrics and presented insights to leadership.
```

Skills: Customer-Success, Strategic-Account-Management, Customer-Retention, Account-Management, Product-Education, Customer-Engagement, Renewals, Expansions, Cross-Functional-Collaboration, Data-Analysis, Microsoft-Teams, Virtual-Demonstrations

### Account Executive for National Accounts

FullFunnel. Oct 2021 - Aug 2023

```text
Identified clients' internal processes and obstacles to provide appropriate solutions and create success plans. Managed client campaigns through CRM management, email, and social channels.
```

Skills: Account-Management, CRM, Email-Marketing, Social-Media, Data-Analysis, Sales-Enablement, Lead-Generation, Consultative-Sales, Customer-Relationship-Management

## Education

### Manhattan University

Associate of Arts, Psychology

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Associate of Arts in Psychology with a focus on Industrial/Organizational Psychology.
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### Syracuse University

Bachelor of Arts, Psychology

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Bachelor of Arts in Psychology with a focus on Industrial/Organizational Psychology.
```

## Tech stack

- Salesforce
- Slack
- Zendesk
- HubSpot
- NetSuite
- SalesLoft
- Zuora
- Microsoft Dynamics 365

To contact Olivia, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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