# Olga Voronovych

Olga Voronovych is a remote worker on Himalayas, Customer Service Representative at Amcor, based in Ukraine.

Source: https://himalayas.app/@olgavoronovych

```text
Customer Service Representative at AMCOR who managed customer orders and sales forecasts in the ERP system.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Ukraine |
| Authorized to work in | Ukraine |
| Salary expectations | 25k+ EUR |
| Job categories | Customer Service |
| Skills | Customer Service, Order Management, Sales Forecasting, ERP, Shipping Documentation, Inventory Monitoring, Accounts Receivable, B2B Client Relations, Partner Relationship Management, Travel Coordination, SEO, HTML, Microsoft Office, Photoshop, Lightroom |

## About

```text
At AMCOR, I managed customer orders and sales forecasts in the ERP system. I also coordinated shipments and prepared shipping documentation, while monitoring delivery schedules, inventory levels, and accounts receivable.

At Divebooker, I organized travel arrangements, supported customers, and managed partner relationships. Earlier, I provided operational support at Bandos / Amilla Fushi Islands and sold and led diving courses and excursions.
```

## Experience

### Customer Service Representative

Amcor. Jan 2021 - Dec 2023

```text
Managed customer orders and sales forecasts in the ERP system, coordinated shipments, and prepared shipping documentation. Monitored delivery schedules, inventory levels, and accounts receivable while collaborating with customers and cross-functional teams to resolve issues.
```

Skills: BaaN-ERP, Customer-Service, Order-Management, Inventory-Management, Accounts-Receivable, Process-Optimization

### Content Manager

Aquaanalytics. Jan 2021 - Dec 2021

```text
Managed and updated website content through the site's admin panel, and rewrote and optimized content for SEO.
```

Skills: Content-Management, SEO, HTML

### Customer Service Agent / Affiliate Manager

Divebooker. Jan 2020 - Dec 2021

```text
Organized and coordinated travel arrangements, communicated with customers via email, phone, and website chat, and managed existing partner relationships while recruiting new partners.
```

Skills: Customer-Service, Communication-Skills, Affiliate-Management, Partner-Relations

### Dive Center & Water Sports Manager

Best Dives Maldives. Jan 2018 - Dec 2020

```text
Managed B2B and B2C sales and client communications, coordinated VIP events and excursion programs, handled basic financial and administrative responsibilities, and recruited and trained team members.
```

Skills: B2B-Sales, B2C-Sales, Client-Relations, Event-Coordination, Financial-administration, Team-Recruitment, Training

### Assistant Manager / Dive Instructor

Bandos / Amilla Fushi Islands. Jan 2015 - Dec 2020

```text
Provided administrative and operational support to management, sold and led diving courses and excursions, filmed and edited underwater videos, and designed promotional banners and brochures.
```

Skills: Administrative-Support, Operations, Diving-Instruction, Video-Editing, Graphic-Design, Sales

## Education

### Simon Kuznets Kharkiv National University of Economics

Master's Degree, Applied Economics. 2008 - 2014

```text
Earned a Master's degree in Applied Economics from Simon Kuznets Kharkiv National University of Economics, Faculty of Economic Informatics, from 2008 to 2014.
```

## Tech stack

- Adobe Photoshop
- Final Cut Pro
- Microsoft Office

To contact Olga, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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