# OLAKUNLE OGUNDAINI

OLAKUNLE OGUNDAINI is a remote worker on Himalayas, Business Relationship Manager at Deji Olabode Media Enterprise, based in Nigeria.

Source: https://himalayas.app/@olakunleogundaini1

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Experienced business relationship manager focused on client satisfaction.
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| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Job categories | Business Relationship Manager, Customer Success Manager, Business Development Manager, Sales Manager, Relationship Manager, Client Relationship Manager |
| Skills | Excel, Relationship Building, Community Engagement, Networking, Stakeholder Management, Business Development, Data Reporting, CRM Management, Event Coordination, Talent Development, Microsoft Teams, WhatsApp, Trello, Google Sheets |

## What I'm looking for

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I am looking for a role that allows me to leverage my relationship management skills in a dynamic environment, fostering client satisfaction and driving business growth.
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## About

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I am a dedicated Business Relationship Manager with over six years of experience in customer relations and business management. My expertise lies in building and nurturing client relationships, delivering personalized solutions, and resolving challenges to enhance satisfaction and drive business growth. I have a proven track record of analyzing talent data, identifying innovative opportunities, and leveraging CRM tools to optimize engagement strategies.

Throughout my career, I have successfully cultivated relationships with over 2000 clients, resulting in a remarkable 300% increase in customer retention. My role at Deji Olabode Media Enterprise involved generating insightful sales and engagement reports that shaped client management strategies. I am passionate about fostering professional development and creating high-value networks that contribute to both individual and organizational success.
```

## Experience

### Business Relationship Manager

Deji Olabode Media Enterprise. Jan 2017 - Jan 2022

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Managed client relationships for over 2000 clients, providing personalized solutions and career guidance. Achieved a 300% increase in customer retention through data-driven insights and strategic outreach. Led initiatives to launch online stores and negotiated long-term agreements, exceeding sales targets.
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Skills: Data-Analysis, Business-Development, CRM-Tools, Sales-Strategy, Customer-Retention, Negotiation, Team-Leadership, Customer-Relationship-Management

### Administrative Executive

Place of Purpose Church. Jan 2015 - Jan 2016

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Led a 50-member administrative team, enhancing operational efficiency and team collaboration. Designed workflow processes and monitored productivity metrics to improve overall performance. Managed schedules and coordinated meetings to ensure organized operations.
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Skills: Teamwork, Communication-Skills, Team-Leadership, Workflow-Optimization, Efficiency-Improvement, Data-Management, Scheduling, Performance-Monitoring

## Education

### University of Lagos

Bachelor of Science, Finance. 2012 - Present

## Tech stack

- Gmail
- Microsoft Teams
- WhatsApp
- Trello
- Google Sheets
- Microsoft Excel

To contact OLAKUNLE, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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