# Oladele Alice Aduragbemi

Oladele Alice Aduragbemi is a remote worker on Himalayas, Customer Support Representative at ISON Experience, based in Nigeria.

Source: https://himalayas.app/@oladelealiceaduragbe

```text
Customer Support Representative at ISON Experience — Bfree Process, responding to account and payment enquiries with clear, professional support.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 40k+ USD |
| Job categories | Desk Officer |
| Skills | Customer Support, Customer Service, Account inquiries, Payment Support, inquiry handling, Issue Resolution, Front Desk Support, Administrative Support, Records Management, Data Entry, Data Collection, Survey Administration, Research Documentation, Statistical Analysis, Health Education |

## What I'm looking for

```text
I'm seeking to contribute my interpersonal and organisational skills in a Front Desk Officer role.
```

## About

```text
At ISON Experience — Bfree Process, I respond to customer enquiries about accounts and payment obligations. I explain payment information clearly, document interactions, and follow established procedures.

As a Research Assistant at Federal University of Technology, Akure (FUTA), I collected community-based data for a maternal mortality research study in Alanamu and Shao communities. I administered questionnaires, interviewed community members, and organised information for documentation and analysis.

At Kwara State Ministry of Health, Ilorin, I supported daily operations and helped maintain patient information and health records. I also supported community health outreach activities and documented health-related information.

As Financial Secretary for NYSC Medical and Health Community Development Service (CDS) Ilorin, Kwara State, I maintained financial records, recorded transactions, and prepared reports. I supported transparent financial handover and communication with group members.
```

## Experience

### Customer Support Representative (current)

ISON Experience. Sep 2026 - Present

```text
Respond to customer enquiries and provide information about account-related matters and payment obligations. Handle challenging customer interactions with professionalism and document interactions per company procedures.
```

Skills: Customer-Service, Communication-Skills, Issue-Resolution, Documentation

### Research Assistant

Federal University of Technology, Akure. Jun 2026 - Jun 2026

```text
Conducted community-based data collection for a maternal mortality research study, administering questionnaires and interviews. Recorded and organised collected information to support accurate documentation and analysis.
```

Skills: Data-Collection, Survey-Administration, Communication-Skills, Confidentiality, Teamwork

### Health Assistant

Kwara State Ministry of Health. Jul 2025 - Jun 2026

```text
Provided administrative support and assisted with collecting, recording, and maintaining accurate patient information and health records. Supported organisation of community health outreach activities and collaborated with healthcare professionals.
```

Skills: Administrative-Support, Record-keeping, Patient-Interaction, Health-Education, Community-Mobilization

### Financial Secretary

NYSC Medical and Health Community Development Service. Jan 2025 - Jan 2026

```text
Maintained financial records and documentation for group activities, recorded transactions, and prepared financial reports. Ensured accountability and supported transparent financial handover.
```

Skills: Financial-Record-Keeping, Reporting, Attention-To-Detail, Organization

## Education

### Ladoke Akintola University of Technology

Bachelor of Technology, Human Anatomy. 2018 - 2024

```text
Pursued a Bachelor of Technology in Human Anatomy from 2018 to 2024.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint

To contact Oladele, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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