# odiwomma Ejike

odiwomma Ejike is a remote worker on Himalayas, Freelance Virtual Assistant & Customer Support at Fiverr, based in Nigeria.

Source: https://himalayas.app/@odiwommaejike

```text
Virtual Assistant on Fiverr supporting international clients with customer issues, account recovery, and remote tech support.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 30k+ USD |
| Job categories | Virtual Assistant, Customer Support Specialist, Technical Support Specialist, Legal Assistant |
| Skills | Customer Support, Technical Support, Troubleshooting, Ticketing, Live Chat, Email Support, Virtual Assistant, Calendar Management, Inbox Management, Research, Data Entry, CRM Updates, Legal Research, Legal Drafting, Client intake |

## What I'm looking for

```text
I'm looking for remote roles, including Micro1 opportunities, where I can provide customer, technical, virtual assistant, or legal support. I'm available full-time or part-time and for US time zones.
```

## About

```text
On Fiverr, I support international clients through chat and email, resolving 95%+ of client issues on first contact. I also guide clients through account recovery, verification, and password resets.

At G & N Law Partners, I manage confidential client communications and draft legal correspondence, affidavits, and agreements. I also provide internal tech support for case management and remote tools.
```

## Experience

### Freelance Virtual Assistant & Customer Support (current)

[Fiverr](https://himalayas.app/companies/fiverr). Jan 2022 - Present

```text
Resolved 95%+ client issues on first contact via chat and email support. Guided clients through account recovery, verification, and password resets while managing inboxes and calendars for US/UK clients.
```

Skills: Customer-Support, Technical-Support, Email-Support, Live-Chat, Troubleshooting, Virtual-Assistant, Calendar-Management, Inbox-Management, Zendesk, Freshdesk, Gmail, Google-Workspace, MS-365, Slack, Zoom, Notion

### Legal Associate / Client Support (current)

G & N Law Partners. Jan 2021 - Present

```text
Managed client communications, interviews, and follow-ups with confidentiality. Drafted legal correspondence, affidavits, and agreements while providing internal tech support on case management and remote tools.
```

Skills: Legal-Research, Legal-Drafting, Client-intake, Confidentiality, Client-Communication, Case-Management, Technical-Support, Remote-Tools

## Education

### Coursera

Google IT Support Certificate, Information Technology

```text
Currently pursuing the Google IT Support Certificate, which is in progress.
```

### University of Ibadan

LL.B, Law

```text
Completed a Bachelor of Laws (LL.B) degree at the University of Ibadan in 2020.
```

### Nigerian Law School

B.L, Law

```text
Attended the Nigerian Law School in Abuja and obtained the B.L qualification.
```

### Fiverr Learn

Customer Service Excellence, Customer Service

```text
Completed a course on Customer Service Excellence through Fiverr Learn.
```

## Tech stack

- Gmail
- Slack
- Zendesk
- Notion
- Zoom
- FreshDesk

To contact odiwomma, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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