# Ntsoax Kala

Ntsoax Kala is a remote worker on Himalayas, Acting Deputy Director: Information Services and Support at Department of Higher Education and Training, based in South Africa.

Source: https://himalayas.app/@ntsoaxkala

```text
Information Services Manager at DHET, developing knowledge platforms and information resources for career and skills development.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | South Africa |
| Authorized to work in | South Africa |
| Salary expectations | 60k+ ZAR |
| Job categories | Information Technology Manager, Knowledge Manager, Project Specialist |
| Skills | Knowledge Management, Information Management, Information Services, Project Management, Project Coordination, Career Development, Skills Development, Capacity Building, Programme monitoring and evaluation, Stakeholder Engagement, Research, Records Management, Report Writing, Policy Implementation, Community Of Practice (CoP) |

## About

```text
At the Department of Higher Education and Training (DHET), I serve as Acting Deputy Director: Information Services and Support. I lead the development and governance of knowledge management platforms and coordinate information and capacity-building initiatives for career development.

Previously, as Knowledge Manager at the South African Qualifications Authority (SAQA), I established the Knowledge Management Unit for Career Advise Services and maintained CRM systems, web content and knowledge repositories. Across public-sector, higher-education and professional-regulatory settings, I've supported research, information services and career development programmes.
```

## Experience

### Acting Deputy Director: Information Services and Support (current)

Department of Higher Education and Training. Jan 2022 - Present

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Provides strategic and operational leadership for Information Services and Support functions within the Career Development Services environment. Coordinates knowledge, information and capacity-building initiatives, facilitates stakeholder engagements, and leads the development and governance of knowledge management platforms.
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Skills: Knowledge-Management, Information-Management, Project-Coordination, Stakeholder-Engagement, Capacity-Building, Tracking-and-Reporting, Strategic-Leadership, Microsoft-Office-365

### Assistant Director: Career Development Services (current)

Department of Higher Education and Training. Oct 2014 - Present

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Coordinates career development and skills-related programmes and initiatives in collaboration with internal and external stakeholders. Facilitates skills development and capacity-building initiatives, and manages multi-platform delivery of career guidance services.
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Skills: Career-Development, Skills-Development, Stakeholder-Collaboration, Program-Coordination, Monitoring-and-Evaluation, Capacity-Building

### Knowledge Manager

South African Qualifications Authority. Nov 2011 - Sep 2014

```text
Established and led the Knowledge Management Unit for Career Advise Services. Maintained CRM systems, web content, and knowledge repositories, and coordinated knowledge-sharing initiatives and Communities of Practice.
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Skills: Knowledge-Management, CRM, Web-Content-Management, Knowledge-Repositories, Community-Of-Practice-(CoP), Stakeholder-Engagement

### Information Specialist

Health Professions Council of South Africa. Dec 2009 - Oct 2011

```text
Managed information resources and databases, supported policy development and service delivery improvements, and provided research and analytical support to management and stakeholders.
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Skills: Information-Management, Database-Management, Research-Support, Policy-Support, Analytical-Support

### Librarian

Monash University. Apr 2007 - Nov 2009

```text
Delivered research support and information services, produced analytical reports to support academic leadership, and facilitated information literacy and resource training programmes.
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Skills: Research-Support, Information-Services, Analytical-Reporting, Information-Literacy, Training

### Librarian

Department of Human Settlements. Jan 2001 - Mar 2007

```text
Oversaw library operations and information services, supported policy implementation and organisational knowledge-sharing initiatives, and provided information and research support to departmental stakeholders.
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Skills: Library-Operations, Information-Services, Policy-Support, Knowledge-Sharing, Research-Support

## Education

### University of South Africa

Master of Information Science, Information Science

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Currently pursuing a Master of Information Science degree.
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### University of South Africa

Honours Degree, Information Science

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Completed an Honours Degree in Information Science in 2025.
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### Cape Peninsula University of Technology

Occupational Certificate, Career Development

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Earned an Occupational Certificate in Career Development Information Officer in 2021.
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### Tshwane University of Technology

National Diploma, Library and Information Studies

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Completed a National Diploma in Library and Information Studies in 2001.
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### Mohale's Hoek High School

General Certificate of Education, General Education

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Completed General Certificate of Education in 1996.
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## Tech stack

- Microsoft Office 365

To contact Ntsoax, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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