# NOOR RANDHAWA

NOOR RANDHAWA is a remote worker on Himalayas, Fraud Operations Specialist at JPMorgan Chase Bank, based in United States.

Source: https://himalayas.app/@noorrandhawa

```text
Fraud Operations Specialist at JPMORGAN CHASE BANK who investigates fraud cases and contributed to reducing fraudulent activity by approximately 30%.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 57k+ USD |
| Job categories | Fraud Operations Specialist, Fraud Investigator, Credit Risk Analyst |
| Skills | Fraud Detection, Fraud Investigation, Transaction Monitoring, Fraud Monitoring, Risk Analysis, Risk Assessment, Credit Risk Analysis, KYC Procedures, Anti Fraud Procedures, Case Management, SQL, Excel, Reporting, Dashboarding, Retail Banking |

## About

```text
At JPMORGAN CHASE BANK, I investigate approximately 500 fraud cases per month, reviewing transactions, account activity, alerts, and customer profiles to assess risk and identify fraud patterns.

I contributed to an approximately 30% reduction in fraudulent activity through transaction analysis, risk assessment, and timely escalation. I also refine alert prioritization and mentor investigators on case handling and documentation standards.

At CAPITAL ONE, I built risk reports in SQL and Excel to improve portfolio visibility and decision accuracy. Earlier, as a Relationship Banker at BMO HARRIS BANK, I advised customers on banking products and supported KYC and anti-fraud procedures.
```

## Experience

### Fraud Operations Specialist (current)

[JPMorgan Chase Bank](https://himalayas.app/companies/jpmorgan-chase-co). Feb 2021 - Present

```text
Investigate approximately 500 fraud cases per month, reviewing suspicious transactions and account activity to identify fraud patterns and assess risk. Contributed to a 30% reduction in fraudulent activity through detection, analysis, and escalation.
```

Skills: Fraud-Detection, Transaction-Monitoring, Risk-Assessment, Case-Management, KYC, SQL, Excel, Data-Analysis, Reporting

### Credit Risk Analyst

[Capital One](https://himalayas.app/companies/capital-one-national-association). Sep 2018 - Jan 2021

```text
Reviewed credit applications for policy compliance and risk indicators, and built risk reports in SQL and Excel to improve portfolio visibility. Monitored delinquency and fraud patterns to support lending decisions.
```

Skills: Credit-Risk, SQL, Excel, Data-Analysis, Risk-Reporting, Portfolio-Monitoring, Fraud-Detection

### Relationship Banker

[BMO Harris Bank](https://himalayas.app/companies/bmo). May 2016 - Aug 2018

```text
Advised customers on deposit, credit, and lending products, and managed complex complaints while maintaining service standards. Opened and serviced consumer accounts, ensuring compliance with KYC and anti-fraud procedures.
```

Skills: Customer-Service, Retail-Banking, KYC, CRM, Case-Management, Compliance, Communication-Skills

## Education

### Bellevue College

Bachelor of Science, Business Analysis and Management

```text
Bachelor of Science in Business Analysis and Management from Bellevue College, completed in May 2025.
```

## Tech stack

- Microsoft Excel
- SQL

To contact NOOR, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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