# Noman Lodhi

Noman Lodhi is a remote worker on Himalayas, Senior Support Specialist, IT Helpdesk at Government of Sharjah – Department of Public Works, based in Pakistan.

Source: https://himalayas.app/@nomanlodhi

```text
IT Helpdesk & Software Licence Specialist, 14 yrs (Govt of Sharjah). Autodesk/Bentley/CSI licensing, M365, AD. Remote from Pakistan.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Pakistan |
| Authorized to work in | Pakistan |
| Salary expectations | 22k-45k USD |
| Job categories | IT Help Desk Specialist, IT Support Specialist, Technical Support Engineer, Technical Support Specialist |
| Skills | IT Helpdesk, Software License Management, L1 L2 Support, ITIL Service Management, Ticket Support, Endpoint management, Asset Management, Windows 10, Windows 11, MacOS, Active Directory, LAN, WAN, IP Addressing, VPN Configuration |
| LinkedIn | https://linkedin.com/in/noman-lodhi |

## What I'm looking for

```text
I'm seeking a full-time remote helpdesk role. I'm based in Pakistan and available immediately, with flexibility to work UK, UAE and US hours.
```

## About

```text
At Government of Sharjah – Department of Public Works, I managed engineering software licences, including renewals, user provisioning, seat assignments, inventory and usage reporting. I also supported engineers using Autodesk, CSI, Bentley and Oracle Primavera software.

I resolved user tickets and emails as a first point of technical contact, troubleshooting Windows and Mac computers, printers and network issues. I used BMC Client Management for endpoint and asset management and supported users remotely and on site.

I have 14 years of incident and change management experience, 8 years administering Microsoft 365 and Active Directory, and I am used to clear documentation and SLA-driven support. I am now based in Rawalpindi, Pakistan (UTC+5) and available immediately for full-time remote roles in IT support, service desk or software licence administration. I can work UK, UAE or US hours. Languages: English, Urdu, Arabic.
```

## Experience

### Senior Support Specialist, IT Helpdesk

Government of Sharjah – Department of Public Works. Oct 2012 - Jan 2026

```text
Managed engineering software licences end to end, resolved user tickets and emails, and provided technical support for hardware, software, and network issues. Supported engineers' design software and managed user accounts and security policies.
```

Skills: BMC-Client-Management-(BCM), Active-Directory, Windows-10-11, Mac, LAN-WAN, VPN, Autocad, Civil-3D, Revit, CSI-ETABS, SAFe, CSiCOL, Microstation, Oracle-Primavera-P6-(EPPM), Vray, AXYZ-Anima, Antivirus-Deployment, ITIL

## Education

### Sharjah Institute of Technology

BTEC Higher National Diploma, Electrical & Electronics Engineering. 2009 - 2015

```text
Completed a BTEC Higher National Diploma in Electrical & Electronics Engineering from 2009 to 2015.
```

## Tech stack

- macOS
- Windows 10
- Autodesk Revit
- Microsoft 365
- Microsoft Office
- Wan

To contact Noman, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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