# Noah Gentry

Noah Gentry is a remote worker on Himalayas, Salesforce Operations Specialist at Rocketrip, based in United States.

Source: https://himalayas.app/@noahgentry

```text
Salesforce Operations Specialist at Rocketrip who cut manual follow-up by 30% with Salesforce Flow automation.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 100k+ USD |
| Job categories | Salesforce Operations, Salesforce Administrator, Salesforce Business Systems Analyst, Sales Operations Analyst |
| Skills | Salesforce Sales Cloud, Salesforce Flows, Record Triggered Flows, Scheduled Flows, Salesforce Reports, Salesforce Dashboards, Pipeline Reporting, Forecast Reporting, Validation Rules, Assignment Rules, Approval Processes, Data Loader, Deduplication, Import Wizard, Data Cleaning |

## About

```text
At Rocketrip, I owned day-to-day Salesforce workflows for a business travel savings platform. I built and maintained Flow automations for lead routing, onboarding, renewals, and exception handling, reducing manual follow-up work by 30%.

I also created reports and dashboards for pipeline coverage, program adoption, account health, and forecast reviews. By defining validation rules, required fields, duplicate checks, and ownership conventions, I improved CRM data completeness from 86% to 97%.

At Aloware, I configured Salesforce processes for a B2B communications and contact-center sales organization. Stage-aging reports, close-date controls, and scheduled follow-up helped reduce stale open opportunities by 24%.

Earlier, I supported Salesforce business processes at Tableau, ThoughtSpot, and MongoDB. At ThoughtSpot, standardized close criteria and stage-exit checks increased opportunities with documented next actions from 62% to 91%; at MongoDB, governed reporting reduced weekly preparation from two days to five hours.
```

## Experience

### Salesforce Operations Specialist

Rocketrip. May 2024 - Jun 2026

```text
Owned day-to-day Salesforce workflows for a business travel savings platform, maintaining lead, contact, account, opportunity, and activity records. Built and maintained Salesforce Flow automations, reducing manual follow-up work by 30%, and improved CRM data completeness from 86% to 97%.
```

Skills: Salesforce, Salesforce-Flows, Lead-Management, Contact-Management, Account-Management, Opportunity-Management, Reports, Dashboarding, Validation-Rules, Data-Quality, Automation, Process-documentation

### Salesforce CRM Administrator

Aloware. Sep 2022 - Apr 2024

```text
Administered Salesforce processes for a B2B communications and contact-center sales organization, configuring Flow, assignment rules, email alerts, and approval paths. Reduced stale open opportunities by 24% and wrote workflow runbooks for user support.
```

Skills: Salesforce, Salesforce-Flows, Assignment-Rules, Email-Alerts, Approval-Processes, Reports, Dashboarding, Data-Imports, Deduplication, Picklist-Standards, Workflow-Documentation

### Salesforce Business Systems Analyst

Tableau. Jun 2020 - Aug 2022

```text
Supported Salesforce business processes for an enterprise analytics software organization, translating requirements into configuration changes. Designed dashboards and improved data quality, cutting records failing required-field standards by 35%.
```

Skills: Salesforce, Business-Analysis, Configuration, Validation-Rules, Reports, Dashboarding, Flow, Data-Quality, Documentation, Sandboxing

### Sales Operations Analyst, Salesforce

[ThoughtSpot](https://himalayas.app/companies/thoughtspot). Jul 2016 - Jun 2020

```text
Supported Salesforce as the operating system for a growing enterprise analytics sales organization, maintaining processes for prospecting, account planning, and opportunity management. Improved forecast review consistency, increasing opportunities with documented next actions from 62% to 91%.
```

Skills: Salesforce, Sales-Operations, Reporting, Dashboarding, Validation-Rules, Assignment-Logic, Alerting, data-review, Documentation, User-Training

### Sales Operations Analyst

[MongoDB](https://himalayas.app/companies/mongodb). Apr 2013 - May 2016

```text
Maintained sales operations data and reporting for a developer-focused database platform, working with Salesforce leads, contacts, accounts, opportunities, and activities. Reduced weekly reporting preparation from 2 days to 5 hours by implementing governed report filters and repeatable data checks.
```

Skills: Salesforce, Sales-Operations, Reporting, Data-Management, Duplicate-Review, naming-conventions, Field-Verification, Data-Imports, Lead-To-Opportunity-Pipeline-Management, Data-Views-Reports

## Education

### University of Cincinnati

Bachelor of Science, Computer Science. 2007 - 2012

```text
Bachelor of Science in Computer Science from the University of Cincinnati, completed in 2012.
```

## Tech stack

- Tableau
- Salesforce Sales Cloud
- Jira
- HubSpot
- Confluence

To contact Noah, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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