# Nkechi Momodu

Nkechi Momodu is a remote worker on Himalayas, Lead Scrum Master at United Airlines, based in United States.

Source: https://himalayas.app/@nkechimomodu

```text
Lead Scrum Master at United Airlines aligning passenger service systems with SAFe Program Increment objectives.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Job categories | Scrum Master, Business Analyst |
| Skills | Agile Delivery, Scrum, SAFe, Kanban, Agile Release Train, Program Increment (PI) Planning, Sprint Planning, Backlog Refinement, Requirements Gathering, Stakeholder Management, Dependency Management, Agile Coaching, Business Process Improvement, Process Mapping, Gap Analysis |

## About

```text
At United Airlines, I lead Agile delivery for two cross-functional development teams supporting passenger service systems. I partner with Release Train Engineers to align sprint deliverables with Program Increment objectives and coordinate dependencies for FAA compliance initiatives.

I coach teams on Scrum practices and backlog management, contributing to a 20% reduction in cycle time. By identifying impediments and coordinating external dependencies, I helped accelerate feature release cycles by 15%.

At Capital One, I led sprint cycles and backlog refinement, improving delivery velocity by 18%. I also facilitated stakeholder discovery workshops that supported the launch of three strategic enterprise solutions.

At Cigna Healthcare, I gathered and documented requirements for healthcare claims and member management systems, with attention to HIPAA and CMS requirements. I used SQL and Excel for root cause analysis that improved data integrity by 15%, and coordinated UAT and defect triage.
```

## Experience

### Lead Scrum Master (current)

[United Airlines](https://himalayas.app/companies/united-airlines). Nov 2022 - Present

```text
Lead Agile delivery for two cross-functional development teams, facilitating Scrum ceremonies and coaching teams on Agile practices. Reduced cycle time by 20% and accelerated feature releases by 15% through impediment removal and dependency management.
```

Skills: Scrum, SAFe, Kanban, Jira, Confluence, Azure-DevOps, Agile-Coaching, Dependency-Management, Release-planning, FAA-compliance

### Scrum Master

[Capital One](https://himalayas.app/companies/capital-one-national-association). Apr 2019 - Oct 2022

```text
Led sprint cycles and backlog refinement for product development teams, improving delivery velocity by 18% through structured Agile practices. Facilitated stakeholder discovery workshops and developed Jira dashboards for sprint health monitoring.
```

Skills: Scrum, Agile, Jira, Confluence, Stakeholder-Management, Requirements-Elicitation, Backlog-Refinement, Sprint-Planning

### Business Analyst

[Cigna Healthcare](https://himalayas.app/companies/cigna-health-and-life-insurance-company). Nov 2017 - Feb 2019

```text
Gathered and documented business requirements for healthcare claims and member management systems, ensuring HIPAA and CMS compliance. Conducted root cause analysis using SQL and Excel, improving data integrity by 15%.
```

Skills: SQL, Excel, Microsoft-Visio, Lucidchart, Requirements-Gathering, UAT-coordination, Defect-Management, API-Integration, HIPAA, CMS

## Education

### Southern New Hampshire University

Bachelor of Arts, Business Administration and Project Management

```text
Pursuing a Bachelor of Arts in Business Administration and Project Management, currently in progress.
```

### University of Ibadan

Bachelor of Arts, Social Work

```text
Earned a Bachelor of Arts in Social Work from the University of Ibadan.
```

## Tech stack

- Tableau
- Salesforce
- Lucidchart
- Azure DevOps
- Jira
- Confluence
- Miro
- SQL
- SAFe
- Power BI

To contact Nkechi, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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