# nikhila vangara

nikhila vangara is a remote worker on Himalayas, Senior Technical Sales Executive at Magnemite Media Pvt. Ltd., based in India.

Source: https://himalayas.app/@nikhilavangara

```text
I build lasting customer relationships through onboarding, retention, and proactive problem-solving.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 70k+ INR |
| Job categories | Customer Success Manager, Customer Success Manager, Customer Support Specialist, Account Manager, Customer Onboarding Specialist, Technical Sales Executive, IT Recruiter, Assistant Professor, Customer Success Account Manager, Senior Customer Success Manager, Strategic Customer Success Manager, Customer Success Manager EMEA, Senior Manager Customer Success, Customer Success and Implementation Manager, Customer Success Operations Manager, Customer Success |
| Skills | Customer Onboarding, Customer Retention, Customer Satisfaction, Customer Relationship Management, Problem Solving, Relationship Building, Account Coordination, Cross Functional Communication, CRM Platforms, Customer Support, Technical Sales, Documentation, Voice support, Email Support, Recruitment, Mentor |

## What I'm looking for

```text
I'm looking for a customer success role where I can build genuine customer relationships, drive smooth onboarding and retention, solve problems proactively, and collaborate across teams to ensure customers feel supported and set up to succeed.
```

## About

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I'm currently building long-term customer relationships at Magnemite Media through consultative, solution-focused communication with international customers. I proactively resolve concerns, maintain accurate CRM records, and follow through to support customer trust and retention.

Across Wingsmate Technologies, SVK Technology Solutions, and Vaagdevi Engineering College, I've onboarded customers, coordinated accounts, managed queries, and partnered across teams to resolve issues. I bring 8+ years of relationship-building, documentation, and customer-centric problem-solving experience.
```

## Experience

### Senior Technical Sales Executive (current)

Magnemite Media Pvt. Ltd.. Jan 2025 - Present

```text
Build long-term customer relationships through consultative, solution-focused communication with international customers. Proactively identify and resolve customer concerns, ensuring high satisfaction and continued trust.
```

Skills: Customer-Relationship-Management, Consultative-Selling, Problem-Solving, CRM, Follow-up

### Senior Associate

Wingsmate Technologies. May 2024 - Jan 2025

```text
Onboarded new customers and coordinated account setup, ensuring a smooth and positive first experience. Managed ongoing customer queries via voice and email, following up consistently until full resolution.
```

Skills: Customer-Onboarding, Account-Coordination, Customer-Support, Problem-Solving

### US IT Recruiter

SVK Technology Solutions Inc.. Sep 2021 - Apr 2024

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Built strong working relationships with US-based clients and candidates through regular, proactive communication. Solved problems quickly under deadline pressure, coordinating across multiple stakeholders to keep processes moving.
```

Skills: Recruitment, Stakeholder-Coordination, Documentation, Follow-up

### Assistant Professor

Vaagdevi Engineering College. Jan 2017 - Jul 2021

```text
Mentored students through academic projects, building strong relationship-building and problem-solving skills. Collaborated with faculty to continuously improve processes and outcomes.
```

Skills: Mentor, Relationship-Building, Problem-Solving, Collaboration

## Education

### Vaagdevi Engineering College

Master of Technology, Engineering

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Master of Technology degree from Vaagdevi Engineering College, completed in 2017.
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### Pathfinder Engineering College

Bachelor of Technology, Engineering

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Bachelor of Technology degree from Pathfinder Engineering College, completed in 2014.
```

## Tech stack

- Microsoft Teams
- HubSpot
- SparkPost

To contact nikhila, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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