# Niharika Thakral

Niharika Thakral is a remote worker on Himalayas, Associate Client Executive at NIIT Limited, based in India.

Source: https://himalayas.app/@niharikathakral

```text
Training and learning operations at NIIT, managing 16 language-specific Shell courses and their end-to-end logistics.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 70k+ INR |
| Job categories | Learning Operations Specialist, Client Executive, Customer Support Executive |
| Skills | Training Administration, LMS administration, Event Planning, Training Logistics, Vendor Management, Instructor Coordination, Customer Stakeholder Management, CRM workflows, Case Management, Roster Management, Attendance Tracking, Training materials preparation, Purchase Order Processing, Invoice Processing, Operational Reporting |

## About

```text
At NIIT Limited, I managed 16 language-specific courses for the Shell account, coordinating planning, scheduling, venues, equipment, and other event logistics.

I administered LMS workflows and CRM records, coordinated seven vendors and trainers, and handled purchase orders through invoice completion. I also tracked attendance and feedback, prepared reports, and aligned regularly with global customer stakeholders.

Alongside the Shell account, I supported Unilever operations on Workday. Earlier, at Concentrix Corporation, I supported international client operations, reviewed KYC/AML records, and contributed to quality control audits and calibration calls.
```

## Experience

### Associate Client Executive

[NIIT Limited](https://himalayas.app/companies/niit). Dec 2022 - Nov 2026

```text
Managed 16 language-specific courses and all associated events end to end for the Shell account, including planning, scheduling, venue bookings, and vendor coordination. Administered LMS workflows, CRM records, and ensured process compliance for audit-ready delivery.
```

Skills: LMS-administration, CRM-workflows, Event-Planning, Vendor-Management, Stakeholder-Management, SharePoint, Workday, Reporting, Analytics

### Client Support Executive

[Concentrix Corporation](https://himalayas.app/companies/concentrix). Jan 2019 - Dec 2022

```text
Supported high-volume client operations with onshore teams across the US, UK, and APAC. Reviewed KYC/AML verification records, drafted client correspondence, and contributed to quality control audits and calibration calls.
```

Skills: KYC, AML, Documentation, Quality-Control, Client-Operations, Process-Improvement

## Education

### Indian Certificate of Secondary Education

Secondary, General Studies

```text
Completed secondary education (10th) under the I.C.S.E Board.
```

### Chaudhary Charan Singh University

BA LLB (Honors), Law

```text
Pursued a BA LLB (Honors) degree from CCS University, Meerut.
```

### National Institute of Open Schooling

Senior Secondary, General Studies

```text
Completed senior secondary education (10+2) through the NIOS Board.
```

## Tech stack

- Workday

To contact Niharika, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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