# Nicole Pendergrass

Nicole Pendergrass is a remote worker on Himalayas, Medical Coordinator at Memorial Sloan Kettering Cancer Center, based in United States.

Source: https://himalayas.app/@nicolependergrass

```text
Experienced medical coordinator improving clinic flow, patient outcomes, and operational accuracy in high-acuity outpatient care.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Job categories | Medical Coordinator, Healthcare Operations, Care Coordination, Clinical Administration, Asset Management, Real Estate Investment, Clinical Coordinator, Healthcare Coordinator, Medical Training Coordinator, Medical Staff Coordinator, Medical Referral Coordinator, Patient Coordinator, Medical Office Coordinator, Care Coordinator |
| Skills | Excel, Planning and Scheduling Optimization, Utilization Management Processes, Patient Navigation, Template Management, Clinical Documentation, Epic, Visage PACS, Clinical Onboarding, Liaising With Departments, Cross Functional Collaboration, Conflict Resolution, Customer Service Excellence, Policy Compliance, Process Improvement, Quality Assurance, Microsoft Word, Microsoft Teams, Outlook, PowerPoint, Zoom, Google Meet, Vital Signs, Specimen Processing, Patient Education, Mentorship, HIPAA compliance, Movement, Rho |
| LinkedIn | https://https://www.linkedin.com/in/nicole-pendergrass/ |

## What I'm looking for

```text
I’m looking for a role where I can lead high-performing outpatient operations—coordinating clinic flow, documentation, and billing accuracy—while mentoring teams and driving process improvements in a patient-centered, fast-paced environment.
```

## About

```text
I’m an experienced healthcare operations professional with nearly 20 years at Memorial Sloan Kettering Cancer Center, supporting multidisciplinary outpatient practices. I’m known as a trusted liaison between staff, patients, and leadership, motivating teams through change while keeping operational consistency, compliance, and quality goals on track.

As a Medical Coordinator in Anesthesiology Pain Management, I blend clinical and administrative work to keep clinic operations running smoothly for 20–30 high-acuity patients per day. I obtain vitals, process specimens, complete Epic rooming tasks, and support providers with real-time documentation and follow-up scheduling.

Earlier, I served as a Care Coordinator / Session Assistant across multiple high-volume services, managing clinic flow and scheduling, training and mentoring new coordinators, and partnering on improvement pilots. I’ve also contributed to JCAHO compliance efforts, reduced patient wait-time complaints through better rooming strategy, led the Shared Drive “clinic cheat sheets” Initiative, and supervised peers—while maintaining strong billing reconciliation and patient-service excellence. Outside healthcare, I’ve managed real estate operations as a landlord and founder/managing partner.
```

## Experience

### Medical Coordinator (current)

[Memorial Sloan Kettering Cancer Center](https://himalayas.app/companies/memorial-sloan-kettering-cancer-center). Feb 2025 - Present

```text
Ensured smooth Anesthesiology Pain Management clinic operations for 20–30 high-acuity patients per day by coordinating vitals, specimen processing, Epic rooming, and real-time provider documentation while maintaining infection-control and safety standards.
```

Skills: Epic, Visage-PACS, Scheduling, Infection-Control

### Founder & Managing Partner (current)

Noirvest Holdings LLC. Jan 2020 - Present

```text
Led operations and financial performance for multi-state small multifamily properties while mentoring new investors through educational content and small-group training, including hosting a podcast focused on investing and wealth building.
```

Skills: Real-Estate-Asset-Management, Investor-Education, Podcasting

### Landlord & Operations Manager (current)

Housing Provider. Mar 2015 - Present

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Managed lease administration and day-to-day tenant and vendor coordination, overseeing maintenance workflows to support regulatory compliance and resident satisfaction.
```

Skills: Lease-Administration, Tenant-Relations, Regulatory-Compliance, Operational-Coordination

### Care Coordinator / Session Assistant (current)

[Memorial Sloan Kettering Cancer Center](https://himalayas.app/companies/memorial-sloan-kettering-cancer-center). Jan 2006 - Present

```text
Managed daily high-volume outpatient clinic operations across multiple specialties by optimizing templates and overbooking to meet utilization/access goals while minimizing patient wait times, and maintaining billing accuracy through daily charge reconciliation.
```

Skills: Clinic-Operations, Template-Management, Charge-Reconciliation, JCAHO-Compliance-Support, CPT-Charge-Ticket-Support, Conflict-Resolution

## Education

### Memorial Sloan Kettering Cancer Center

Continuing Education, Professional Development (Healthcare Compliance)

Activities and societies: In-service sessions on HIPAA compliance, patient confidentiality, and diversity in healthcare; workflow optimization and interdisciplinary collaboration training.

```text
Ongoing professional and regulatory training covering patient rights, infection control, HIPAA compliance, and billing basics, along with patient care, safety, and emergency preparedness.
```

### Cornell University

Bachelor of Science, Biology & Society

Activities and societies: COSEP Leadership and Public Service Recognition Award; Zeta Phi Beta Sorority (Rho Mu Chapter) Basileus.

```text
Earned a B.S. in Biology & Society at Cornell University, completed December 2005.
```

## Tech stack

- Gmail
- Google Meet
- Enhance
- Make
- Dynamic
- Increase
- Rho
- Remote
- Vital
- Jan
- Movement

To contact Nicole, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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