# Nicole Montes

Nicole Montes is a remote worker on Himalayas, Mail Clerk at United States Postal Service, based in Puerto Rico.

Source: https://himalayas.app/@nicolemontes

```text
I process high-volume information accurately and deliver bilingual customer service in time-sensitive environments.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Puerto Rico |
| Authorized to work in | Puerto Rico |
| Salary expectations | 50k+ USD |
| Job categories | Mail Clerk, Retail Associate, Military Police |
| Skills | Customer Service, Public Assistance, Oral Communication, Written Communication, information gathering, Routing, Clerical Operations, Record keeping, Attention To Detail, Emergency Response, Incident Response, Electronic Systems, Electronic Scanning Systems, Automated Sorting Systems, Tracking Systems, Electronic Record Keeping, Databases, Computer Systems, Software Applications, Stress Tolerance, Flexibility, Integrity, Accountability, Teamwork, English, Spanish, Access Control, Documentation |

## About

```text
I've spent nearly 10 years with the United States Postal Service processing and routing high volumes of incoming and outgoing mail while meeting strict service standards and daily deadlines.

I use electronic scanning, sorting, tracking, and recordkeeping systems to maintain accurate information, resolve discrepancies, and keep mail and documentation properly processed.

My experience with AAFES and the U.S. Army Military Police strengthened my bilingual customer service, access-control, incident response, and ability to stay composed in time-sensitive situations.
```

## Experience

### Mail Clerk

[United States Postal Service](https://himalayas.app/companies/us-postal-service). Jan 2014 - Sep 2023

```text
Processed high volumes of incoming and outgoing mail, accurately routing items according to established procedures and service requirements. Used electronic scanning and tracking systems to maintain accurate records and resolve discrepancies.
```

Skills: Mail-Processing, Digital-Scanning, Automated-Sorting-Systems, Record-keeping, Customer-Service, Attention-To-Detail, Time-Management

### Store Associate

Army & Air Force Exchange Service (AAFES). Aug 2013 - Jan 2014

```text
Greeted customers, identified their needs, and provided accurate information regarding merchandise and store policies. Handled transactions accurately while maintaining professional service standards.
```

Skills: Customer-Service, Communication-Skills, Point-of-Sale, Problem-Solving

### Military Police

[U.S. Army](https://himalayas.app/companies/united-states-army). Jan 2012 - Jan 2013

```text
Performed installation access-control and accountability duties, verifying credentials and directing personnel. Responded to incidents and emergency situations, documenting activities and communicating information to supervisors.
```

Skills: Access-Control, Incident-Response, Documentation, Communication-Skills, Security-Procedures

## Education

### Full Stack Academy

Software Engineering Certification, Software Engineering

```text
Earned a Software Engineering Certification.
```

### Natividad Rodríguez González High School

High School Diploma, General Studies. Grade: 3.60

```text
Earned a High School Diploma with a GPA of 3.60.
```

### Western Governors University

Coursework, Software Engineering

```text
Completed coursework in software engineering, including databases and software engineering.
```

## Tech stack

- Node.js
- JavaScript
- HTML5
- CSS 3

To contact Nicole, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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