# Nicole Hardiman

Nicole Hardiman is a remote worker on Himalayas, Dispatcher / Customer Operations Coordinator at DG Fleet, based in United States.

Source: https://himalayas.app/@nicolehardiman

```text
Dispatcher at DG Fleet who coordinated fuel deliveries, adjusted driver routes, and supported business accounts.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 60k+ USD |
| Job categories | Dispatcher, Customer Operations Coordinator, Customer Service, Customer Care Advocate, Logistics Coordinator |
| Skills | Dispatch Operations, Logistics Coordination, Route Planning, Inventory Monitoring, Transportation Operations, Customer Service, Account Management, Insurance Verification, HIPAA compliance, Scheduling, Quality Assurance, Data Entry, Microsoft Office, Salesforce, CRM Systems |

## About

```text
At DG Fleet, I monitored inventory and delivery requirements, processed orders, and coordinated fuel deliveries for retail locations.

I planned and adjusted daily driver routes, created delivery loads in dispatch software, and supported freight planning and transportation coordination.

At CVS Caremark, I assisted customers with prescription benefit inquiries, verified insurance coverage, and escalated concerns while maintaining HIPAA compliance.

Earlier, at West Business Corporation and Quality Suzuki New Cars, I supported medical supply orders, tracked shipments, provided sales support, and handled payment arrangements.
```

## Experience

### Dispatcher / Customer Operations Coordinator

DG Fleet. Jan 2022 - May 2026

```text
Monitored inventory management portals and coordinated delivery schedules to meet operational needs. Planned and adjusted daily driver routes to maximize efficiency and service levels.
```

Skills: Dispatch-Operations, Logistics-Coordination, Route-Planning, Inventory-Monitoring, Customer-Service, Account-Management, Transportation-Operations, Microsoft-Office, Salesforce, CRM-Systems, Scheduling, Data-Entry, Communication-Skills, Teamwork

### Customer Care Advocate Lead

CVS Caremark. Feb 2016 - Dec 2021

```text
Assisted customers with prescription benefit inquiries and escalated concerns. Verified insurance coverage, benefits eligibility, and coordination of benefits while maintaining HIPAA compliance.
```

Skills: Customer-Service, Insurance-Verification, HIPAA-compliance, Escalation-Management, Communication-Skills, CRM-Systems, Data-Entry, Quality-Assurance

### Customer Service Representative

West Business Corporation. Aug 2014 - Feb 2016

```text
Provided support for diabetic meter and medical supply orders. Tracked shipments and documented customer information accurately.
```

Skills: Customer-Service, Data-Entry, Order-Processing, Shipment-Tracking, Communication-Skills

### Customer Service & Sales Consultant

Quality Suzuki New Cars. Oct 2012 - Jun 2014

```text
Provided customer service and sales support. Managed collections activities and payment arrangements while building strong customer relationships.
```

Skills: Customer-Service, Sales-Support, Collections, Payment-Arrangement, Communication-Skills

## Education

### Judson Senior High School

High School Diploma, General Studies

```text
Completed high school education and earned a diploma.
```

## Tech stack

- Salesforce
- Microsoft Office

To contact Nicole, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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