# Nicholas Fisher

Nicholas Fisher is a remote worker on Himalayas, Fraud Specialist at Square, based in United States.

Source: https://himalayas.app/@nicholasfisher

```text
Fraud Specialist at Square investigating suspicious payment activity and account takeover risks to help protect customers.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 68k+ USD |
| Job categories | Fraud Specialist, Medical Logistics Specialist, New Enrollment Specialist, Social Media Manager |
| Skills | Fraud Investigation, Fraud support, Account Takeover Risk Analysis, Payments Data Analysis, Account Research, Fraud Alert Management, Credit Cards, Debit Cards, ACH Payments, Mobile Payments, Fraud Rule Refinement, Case Management, Customer Escalation Management, Call Center Customer Service, Phone Support |

## About

```text
At Square, I investigate suspicious account activity, payment anomalies, and account takeover risks. I research account activity, review payment data, and document case outcomes while managing 50+ fraud alerts daily.

As a Medical Logistics Specialist in the United States Army, I coordinate medical supply operations and maintain accountability for inventory valued at more than $2 million. I’ve also supported prospective students at Liberty University and managed customer-facing community feedback at Square.
```

## Experience

### Fraud Specialist (current)

[Square](https://himalayas.app/companies/square). Jul 2022 - Present

```text
Respond to fraud-related account issues and escalations by researching account activity and documenting outcomes. Investigate suspicious activity and collaborate with internal teams to resolve complex fraud cases.
```

Skills: Fraud-Investigation, Account-Research, CRM-documentation, ServiceNow, Workday, Microsoft-Office, De-escalation, Compliance-Awareness, Cross-Functional-Collaboration, Data-Analysis

### Medical Logistics Specialist (current)

[United States Army](https://himalayas.app/companies/united-states-army). Oct 2016 - Present

```text
Coordinate daily logistics operations including requisition, receipt, storage, inventory control, and distribution of medical supplies. Maintain accountability for inventory valued at over $2 million and train soldiers on accuracy standards.
```

Skills: Logistics, Inventory-Control, Supply-Chain-Management, Compliance, Training, Team-Leadership, Communication-Skills

### Social Media Manager

[Square](https://himalayas.app/companies/square). Jul 2022 - May 2023

```text
Managed customer-facing community feedback, escalated support issues, and coordinated with product and support teams to improve customer experience.
```

Skills: Social-Media-Management, Customer-Feedback, Escalation-Management, Cross-functional-Coordination

### New Enrollment Specialist

[Liberty University](https://himalayas.app/companies/liberty-university). Apr 2020 - Jul 2022

```text
Delivered high-volume phone, email, text, and video support to prospective graduate students. Documented interactions in CRM systems and served as a liaison between students and university departments.
```

Skills: Customer-Service, CRM-documentation, Workday, ServiceNow, Microsoft-Office, De-escalation, Time-Management, Multitasking, Cross-functional-Liaison

## Education

### Bethune-Cookman University

Master of Science, Counseling

```text
Pursuing a Master of Science in Counseling at Bethune-Cookman University, expected completion in 2026.
```

### Bethune-Cookman University

Bachelor of Science

```text
Earned a Bachelor of Science from Bethune-Cookman University in 2022.
```

## Tech stack

- Workday
- ServiceNow

To contact Nicholas, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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