# Navaneeth Rukkanna

Navaneeth Rukkanna is a remote worker on Himalayas, IT Administrator at Agile Robots SE India, based in India.

Source: https://himalayas.app/@navaneethrukkanna

```text
I maintain IT infrastructure and resolve enterprise support, access, network, and endpoint issues.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 12499k+ INR |
| Job categories | IT Administrator, IT Support Engineer, System Support Engineer, Desktop Support Engineer |
| Skills | Technical Support, Troubleshooting, Network Administration, Systems Administration, Switche, DNS, DHCP, TCP IP, Windows, Linux, MacOS, ServiceNow, HPSM, CyberArk, Dameware, Bomgar, Outlook, Slack, Microsoft Teams, Okta MFA, Active Directory, Norton Ghost, Entra ID, Microsoft 365, VPN, Bitwarden, SCCM, Cisco AnyConnect, Global Protect VPN, AWS CLI, Visual Studio Code, Postman, PyCharm, SAP, Jira, Clonezilla, Hirens, IT Asset Management, Vendor coordination, User Onboarding, Offboarding, Access Management, IT documentation, System Imaging, OS Deployment |

## What I'm looking for

```text
I'm seeking a long-term role with a technology-oriented organization where I can take on new challenges, strengthen my technical skills, and add measurable value through committed IT support and infrastructure work.
```

## About

```text
At Agile Robots SE India, I manage IT infrastructure, servers, networks, end-user devices, Active Directory/Entra ID, and Microsoft 365 services.

I've supported global users at MRI Software and NTT Data, resolving hardware, software, VPN, email, network, and application issues while administering access, accounts, licenses, and IT assets.

Across desktop and system support roles, I've deployed corporate images, maintained Windows, Linux, and macOS environments, coordinated vendors, documented procedures, and kept day-to-day IT operations running smoothly.
```

## Experience

### IT Administrator (current)

Agile Robots SE India. Mar 2026 - Present

```text
Manage and maintain IT infrastructure, including servers, networks, systems, and end-user devices. Administer user accounts, access permissions, Active Directory/Entra ID, and Microsoft 365 services.
```

Skills: Active-Directory, Entra-ID, Microsoft-365, Troubleshooting, Networking, VPN, IT-documentation, Asset-Inventory, Vendor-coordination

### Global Helpdesk

MRI Software India Private Limited. Jan 2024 - Dec 2025

```text
Provided 24/7 technical support under a follow-the-sun model, resolving hardware, software, network, VPN, and application issues via ITSM, Slack, and Teams. Administered Active Directory and managed user access, permissions, and role-based account provisioning.
```

Skills: ITSM, Slack, Teams, Active-Directory, CyberArk, Okta-MFA, Bitwarden, Technical-Documentation

### Senior IT Support Engineer

NTT Data Business Solution Private Limited. Jan 2021 - Dec 2023

```text
Managed user onboarding/offboarding, account provisioning, access management, and IT orientation. Provided end-user IT support for hardware, software, and network issues via in-person, remote, and ticketing systems, resolving incidents within SLAs.
```

Skills: SCCM, ServiceNow, BMT, Cisco-AnyConnect, Global-Protect-VPN, AWS-CLI, VSCode, Postman, Slack, PyCharm, HPSM, SAP, Jira, Active-Directory, VPN, IT-Asset-Management, Vendor-coordination

### System Support Engineer

Fast Tech Technologies Private Ltd. Jan 2017 - Dec 2020

```text
Configured, installed, and maintained desktops, laptops, network connections, and network printers, resolving related issues. Troubleshot operating systems including Windows 7, 8, 10, macOS, and Ubuntu.
```

Skills: Windows, MacOS, Ubuntu, Active-Directory, Norton-Ghost, Clonezilla, Hirens, Troubleshooting, System-Monitoring

### Desktop Support Engineer

Run-In IT Private Limited. Jan 2016 - Dec 2017

```text
Resolved desktop, laptop, and network-related issues while maintaining system stability and efficient resource use. Provided remote support to users across multiple locations.
```

Skills: Outlook, Active-Directory, SCCM, System-Imaging, OS-Deployment, Remote-Support

## Education

### Bangalore University

Bachelor of Business Management, Business Management

```text
Completed Bachelor of Business Management (B.B.M) from Bangalore University in 2016.
```

### S. Nijalingappa Pre-University College

12th (Pre-University), Pre-University

```text
Completed Pre-University education (12th) in 2012.
```

### B.B.H.S

S.S.L.C, Secondary Education

```text
Completed S.S.L.C in 2009.
```

### Master's in Network Management (MNA+)

Master's in Network Management (MNA+), Network Management

```text
Certification in Network Management (MNA+).
```

## Tech stack

- Postman
- AWS CLI
- Slack
- Microsoft Teams
- PyCharm
- Jira
- Linux
- macOS
- Windows
- Cisco AnyConnect
- Visual Studio Code
- SAP
- ServiceNow
- Bitwarden
- Microsoft Outlook

To contact Navaneeth, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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